Sr. Manager - Sales Support 4D

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Plano (TX); Remote; USD 80,000 - 100,000; Full time

Job summary

Genpact is seeking a Sr. Manager - Sales Support to drive bid strategy and end-to-end tender submissions. You will coordinate with sales, finance and legal to deliver competitive responses, manage documentation, and align proposals with client needs.

You will lead a team of bid professionals, monitor industry trends, and provide actionable insights to improve win rates. The role is remote in the United States with growth opportunities in AI-driven solutions.

Qualifications

• Bachelor-level degree in business, marketing, or related field.
• Advanced English; ability to lead bids and proposals.
• Experience with CRM, sales processes, and analytics.

Responsibilities

• Develop bid strategies and lead end-to-end bid processes.
• Coordinate with sales, finance, and legal to prepare responses.
• Manage bid documentation for accuracy and compliance.
• Collaborate with sales/marketing to craft client-focused proposals.
• Mentor bid managers and stay informed on market trends.
• Evaluate outcomes and improve bidding processes.

Skills

Business Consulting

Sales Forecasting

CRM Consulting

Negotiation

Education

Bachelor's - Business Administration

Bachelor's - Marketing

Masters - Marketing

Tools

Salesforce (CPQ)

CRM Systems

Microsoft Applications

Job description

Sr. Manager - Sales Support

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

Responsibilities

• Develop bid strategies and lead the end-to-end bid process, ensuring successful tender submissions for new business opportunities.
• Analyze bid requirements, coordinating with internal teams (sales, finance, legal) to prepare comprehensive and competitive bid responses.
• Manage bid documentation, ensuring accuracy, compliance with client specifications, and alignment with organizational standards.
• Collaborate with sales and marketing teams to craft compelling, client-focused bid proposals that meet business objectives and enhance win rates.
• Evaluate bid outcomes, providing actionable feedback and recommendations to improve future bidding processes.
• Stay informed on industry trends, competitor activities, and market developments to continuously enhance the bid management process.
• Lead and mentor a team of bid managers and specialists, ensuring alignment with best practices and fostering professional growth.

Qualifications

• Bachelors - Business Administration, Bachelors - Communication, Bachelors - Marketing, Bachelors - Sales, Masters - Marketing

Certifications

• Certified Financial Analyst (CFA) - SkillabSkillab
• Certified Investment Management Analyst (CIMA) - DataTrainedDataTrained
• Certified Sales Executive (CSE) - TCSTCS
• Salesforce Certified CPQ Specialist - TrailheadTrailhead

Required Skills

• Business Consulting, Business Development, Change Management, Commercial Sales, Contract Management, CRM Consulting, Customer Service, Data Analytics, Data Science, Demand Forecasting, Microsoft Applications, Negotiation, Quantitative Research, Quote Preparation, Sales Compensation, Salesforce (Software), Sales Force Effectiveness, Sales Forecasting, Sales Performance Management (SPM), Sales Support

Language

• English (Required)

Language Proficiency

• Proficient - C2

Job Type

Regular

Master Skill List

Sales Support

Remote Type

Remote

Work Shift

Day Job (United States of America)

Annual Base Compensation Range

80,000 to 100,000 USD

"Los Angeles California-based candidates are not eligible for this role"

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees