Sr. Manager - Sales Support 4D

Genpact Ltd.; Plano (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

Genpact Ltd. in the United States seeks a Sr. Manager of Sales Support to lead end-to-end bid processes, develop bid strategies, and coordinate with sales, finance and legal to deliver compelling tender responses.

You will collaborate with marketing to craft client-focused proposals, evaluate outcomes, stay informed on market developments, and mentor a team of bid managers to align with best practices.

Qualifications

• Bachelor's degree in business-related field.
• Experience in bid management or sales support preferred.
• Strong analytical and negotiation skills.
• Ability to lead cross-functional teams and coordinate with sales, finance and legal.

Responsibilities

• Develop bid strategies and lead end-to-end bid processes.
• Coordinate with internal teams (sales, finance, legal) for bid responses.
• Manage bid documentation ensuring accuracy and compliance.
• Collaborate with sales/marketing to craft client-focused proposals.
• Evaluate bid outcomes and provide actionable feedback.
• Stay informed on industry trends and mentor bid managers.

Skills

Business Consulting

Business Development

Change Management

Commercial Sales

Contract Management

CRM Consulting

Customer Service

Data Analytics

Data Science

Demand Forecasting

Negotiation

Sales Forecasting

Sales Performance Management

Sales Support

Education

Bachelor's - Business Administration

Bachelor's - Communication

Bachelor's - Marketing

Bachelor's - Sales

Master's - Marketing

CFA - SkillabSkillab

CIMA - DataTrainedDataTrained

CSE - TCSTCS

Salesforce CPQ Specialist - TrailheadTrailhead

Tools

Salesforce

Job description

Sr. Manager - Sales Support Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description Responsibilities

• Develop bid strategies and lead the end-to-end bid process, ensuring successful tender submissions for new business opportunities.
• Analyze bid requirements, coordinating with internal teams (sales, finance, legal) to prepare comprehensive and competitive bid responses.
• Manage bid documentation, ensuring accuracy, compliance with client specifications, and alignment with organizational standards.
• Collaborate with sales and marketing teams to craft compelling, client-focused bid proposals that meet business objectives and enhance win rates.
• Evaluate bid outcomes, providing actionable feedback and recommendations to improve future bidding processes.
• Stay informed on industry trends, competitor activities, and market developments to continuously enhance the bid management process.
• Lead and mentor a team of bid managers and specialists, ensuring alignment with best practices and fostering professional growth.

Qualifications

• Bachelors - Business Administration
• Bachelors - Communication
• Bachelors - Marketing
• Bachelors - Sales
• Masters - Marketing
• Certifications Certified Financial Analyst (CFA) - SkillabSkillab
• Certified Investment Management Analyst (CIMA) - DataTrainedDataTrained
• Certified Sales Executive (CSE) - TCSTCS
• Salesforce Certified CPQ Specialist - TrailheadTrailhead

Required Skills

• Business Consulting
• Business Development
• Change Management
• Commercial Sales
• Contract Management
• CRM Consulting
• Customer Service
• Data Analytics
• Data Science
• Demand Forecasting
• Microsoft Applications
• Negotiation
• Quantitative Research
• Quote Preparation
• Sales Compensation
• Salesforce (Software)
• Sales Force Effectiveness
• Sales Forecasting
• Sales Performance Management (SPM)
• Sales Support

Language

• English (Required)
• Language Proficiency - Proficient - C2

Additional Job Location - Job Type Regular Master Skill List - Sales Support Remote Type - Remote Work Shift - Day Job (United States of America)

The approximate annual base compensation range for this position is: 80,000 to 100,000 USD

Los Angeles California-based candidates are not eligible for this role

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.