Principal - Sales Support 3

Genpact Ltd.; South Carolina; Remote; USD 100,000 - 125,000; Full time

Job summary

Genpact Ltd. is seeking a Principal - Sales Support in the United States to lead bid strategies and coordinate cross-functional teams. You will oversee proposal development, pricing strategies, and risk management to win strategic contracts.

The role emphasizes collaboration with sales, legal, and product teams while ensuring compliance and profitability. This remote-friendly position offers exposure to AI-driven transformations across global enterprises.

Qualifications

• Bachelor level education in business-related fields.
• Certifications CPSM and PMP preferred.
• Experience with bid management and pricing strategies.

Responsibilities

• Develop bid strategies aligned with business objectives.
• Coordinate bid activities and deadlines.
• Lead cross-functional bid teams and manage resources.
• Review bid documents for compliance and quality.
• Conduct risk assessments and mitigation planning.
• Support client negotiations and clarify inquiries.
• Analyze bid outcomes for continuous improvement.

Skills

Bid strategy

Cross-functional leadership

Pricing strategy

Negotiation

Sales forecasting

Education

Bachelor degrees in Business Administration

Bachelor in Communication

Bachelor in Marketing

Bachelor in Sales

Masters in Marketing

Tools

CRM systems

Salesforce

Job description

Principal - Sales Support Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description Responsibilities:

• Develop bid strategies and plans in alignment with business objectives to ensure effective and competitive proposals.
• Coordinate bid activities: Oversee kick-off meetings, progress tracking, and ensure all submission deadlines are met.
• Lead cross-functional bid teams, managing resources and stakeholders to ensure smooth execution throughout the bid process.
• Review bid documents to ensure compliance with requirements, quality standards, and alignment with organizational goals.
• Conduct risk assessments and develop mitigation strategies to address potential risks associated with the bidding process.
• Provide guidance on pricing strategies and commercial terms to ensure competitiveness and profitability.
• Support negotiations and clarification processes with clients, addressing any questions or concerns to secure the bid.
• Analyze bid outcomes and feedback to identify areas of improvement and optimize future bidding processes.

Qualifications

• Bachelors - Business Administration
• Bachelors - Communication
• Bachelors - Marketing
• Bachelors - Sales
• Masters - Marketing
• Certifications Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM)
• Project Management Professional (PMP) - Virtual Learning Academy (VLA)Virtual Learning Academy (VLA)

Required Skills

Business Consulting, Business Development, Change Management, Commercial Sales, Contract Management, CRM Consulting, Customer Service, Data Analytics, Data Science, Demand Forecasting, Microsoft Applications, Negotiation, Quantitative Research, Quote Preparation, Sales Compensation, Salesforce (Software), Sales Force Effectiveness, Sales Forecasting, Sales Performance Management (SPM), Sales Support Language English Language Proficiency - Proficient - C2

Additional Job Location - Job Type Regular Master Skill List - Sales Support Remote Type - Remote Work Shift - Variable (United States of America)

The approximate annual base compensation range for this position is: 100,000 to 125,000 USD “Los Angeles California-based candidates are not eligible for this role”

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

We’re an agentic and advanced technology solutions company that runs mission-critical operations for the world’s leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you'll be in it. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow.