Sr. Manager, Roadtex Operations

Echo Global Logistics, Inc; Houston (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Echo Global Logistics, Inc. is seeking a Sr. Manager, Roadtex Operations to lead a regional team across designated sites and managers.

You will plan and oversee daily operations to ensure goals and objectives are achieved, while aligning with corporate standards and customer commitments. In this role you will analyze KPI and financial data, drive operational efficiencies, coordinate with HR, finance and logistics, and influence staffing, SOPs, and safety programs to sustain reliable, on-time

Qualifications

• Experience leading multi-unit transportation operations.
• Strong managerial and supervisory skills.
• Ability to interpret financial data to set production goals.
• Excellent organizational and communication skills.
• Proven track record in building partnerships to drive efficiencies.

Responsibilities

• Directly manages and leads all Site Managers for the Region.
• Plans and organizes daily activities for multiple transport sites.
• Measures productivity using KPI, financial data, and reports.
• Coordinates with HR, finance, and logistics.
• Determines labor needs and budgets for operations.
• Collaborates on SOPs and ensures compliance.
• Addresses transportation issues and communicates resolution.

Skills

Team leadership

Operations management

Financial data analysis

Communication skills

Education

Associate degree in Transportation/Logistics

Bachelor's degree in Transportation/Logistics

Tools

Microsoft Office Suite

Excel

Dropbox

Outlook

Job description

Job Summary

The Sr. Manager, Roadtex Operations will oversee a Regional team of designated site locations and managers, and this individual will be responsible for planning and overseeing the daily operations of the organization to ensure goals and objectives are achieved.

Duties/Responsibilities

• Directly manages and leads all Site Managers for the Region Plans and organizes daily activities related to production and operations for multi transportation sites
• Measures productivity by analyzing KPI’s performance data, financial data, and activity reports and make recommendations to senior leadership to improve operational efficiencies
• Coordinates with other support departments such as human resources, finance, and logistics to ensure successful production operations.
• Directs the Terminal Site Managers on shipping and receiving functions
• Determines labor needs to meet production goals for the region and presents to the Regional Director
• Assists with budget preparation for operations unit
• Assists with and collaborates with internal teams on SOP’s
• Performs other related duties as required.

Problem Solving and Issue Resolution

• Is the lead on addressing, resolving, and communicating any transportation issues, such as delays, equipment failures, and load discrepancies to all teams
• Proactively identify potential logistics issues and recommend adjustments to minimize impact on customer service

Data analysis and reporting

• Use transportation management systems (TMS) and applicable reporting resources to monitor and analyze load data, shipment statuses, and cost metrics for the Region
• Provide regular reports on key performance indicators like load utilization, delivery timeliness, and cost efficiency to effectively streamline operational efficiencies.

Compliance and Safety

• Ensure that all locations comply with local, state, and federal transportation regulations
• Adhere to and promote company safety standards in all planning and coordination activities for the Region
• Stay informed of regulatory changes that may impact transportation planning

Requirements/Skills

• Experience and proven track record in leading and developing a team preferably multi unit 7+ years in a leadership role
• Associate’s or Bachelors degree in Transportation, Logistics, or related field preferred or like experience
• Excellent managerial and supervisory skills.
• Extensive knowledge of operations and production management.
• Ability to interpret financial data as needed to set production goals.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.
• Must be self-directed and take initiative to complete tasks
• Ability to implement and partner with Compliance team on safety procedures
• Proven track record in building internal and external partnerships to drive operational efficiencies and in dealing with customer issues and resolution
• Excellent communication and presentation skills (written and verbal)
• Ability to maintain/follow quality and safety standards
• Strong organizational skills and attention to detail
• Intermediate working knowledge of Microsoft Word, Excel, Dropbox, Outlook)
• Knowledge of postal or commercial shipping methods and procedures (UPS, FedEx, Freight)
• Experience with analyzing and reviewing data on incoming and outgoing shipments and making recommendations to enhance the process and grow the business
• Advanced understanding of geographical area and mapping to facilitate efficient routing.
• Solid understanding of shipping industry.

Benefits

For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.

About Us

Since 1992, Roadtex has become a nationwide leader in Temperature-Controlled Shipping and Warehouse Services. With 33 food-grade terminals strategically located across the country, Roadtex specializes in time-definite solutions. Our network and technology simplify shipping for mass merchants, providing peace of mind to ensure shipments arrive on time, intact, and damage-free. In 2022, Roadtex was acquired by Echo Global Logistics, a provider of technology-enabled transportation management services. As a third‑party logistics provider, Echo simplifies transportation management for its clients and carriers.

Mission Statement

At Roadtex, we aim to achieve continuous growth by providing exceptional services that enable our partners to be successful in their businesses. Through consistent development of customer service, communications, and advanced technology, Roadtex builds seamless partnerships between our clients and us.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.