Warehouse Shift Supervisor - Bilingual English/Spanish

Echo Global Logistics, Inc; Greenfield (IN); On-site; USD 60,000 - 85,000; Full time

Job summary

Roadtex Transportation, now part of Echo Global Logistics, is hiring a Warehouse Supervisor to lead and develop its dock team at our Indiana facility. You will partner with Linehaul/dispatch, plan daily manpower, and ensure on-time, damage-free freight movement.

This full-time on-site role requires 3+ years of logistics leadership, strong communication, safety awareness, and cost-conscious process improvement.

Qualifications

• 3+ years leading a logistics team or similar experience.
• Associates degree or equivalent preferred.
• Excellent verbal and written communication skills.
• Strong supervisory and leadership abilities.
• Ability to anticipate and solve problems.
• Excellent organizational skills and attention to detail.
• Ability to meet deadlines.
• Proficient with data entry and inventory software and systems.

Responsibilities

• Lead and develop company employees.
• Provide training and monitor the employees’ performance.
• Be accessible to all areas of the dock and yard.
• Coach/counsel employees on performance and development and document performance-related material.
• Plan daily manpower needs to ensure customers’ freight is delivered and picked up timely and damage-free.
• Communicate with Linehaul/dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight.
• Develop a plan for distributing break loads to achieve goals.
• Monitor service freight and ensure Linehaul compliance.
• Monitor and analyze all opportunities to cut costs and improve efficiencies.
• Assist customers with rate quotes, claim information, and setting appointments.
• Perform administrative functions, as required.
• Monitor actual performance data and gather information for reporting.
• Communicate with Account Managers to ensure customers’ and company’s needs are met.
• Ensure all OS&D is identified and processed properly.
• Conduct pre-shift meetings.
• Implement company policy.
• Comply with all applicable laws/regulations, as well as company policies/procedures.
• Perform other duties as required.

Skills

Team leadership

Communication skills

Supervisory experience

Problem solving

Organization and attention to detail

Deadline-oriented

Data entry and inventory software

Education

Associates Degree or similar discipline preferred

Job description

Roadtex Transportation has become a leader in the nationwide LTL industry, specializing in transporting time and temperature-sensitive products. We handle refrigerated and LTL needs by leveraging no sailing schedules, our nationwide network of 32 strategically placed temperature-controlled facilities, our state-of-the-art tracking, and our specialized equipment and warehousing capabilities. In2022, Roadtex was acquired by Echo Global Logistics. The acquisition brings a truckload brokerage and expanded transportation management solutions to Roadtex's customers while providing Echo with our national warehouse footprint and advanced temperature-controlled transportation solutions. Bilingual English/Spanish very strongly preferred due to the composition of the workforce and the need for clear, effective communication across shifts.

Supervisory Responsibilities:

• Assists Warehouse Manager with hiring and training of new employees.
• Schedules and oversees warehouse staff.
• Conducts performance evaluations that are timely and constructive.

Duties/Responsibilities:

• Lead and develop company employees.
• Provide training and monitor the employees’ performance.
• Be accessible to all areas of the dock and yard.
• Coach/counsel employees on performance and development and document performance-related material.
• Plan daily manpower needs to ensure customers’ freight is delivered and picked up timely and damage-free.
• Communicate with Linehaul/dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight.
• Develop a plan for distributing break loads to achieve goals.
• Monitor service freight and ensure Linehaul compliance.
• Monitor and analyze all opportunities to cut costs and improve efficiencies.
• Assist customers with rate quotes, claim information, and setting appointments.
• Perform administrative functions, as required.
• Monitor actual performance data and gather information for reporting.
• Communicate with Account Managers to ensure customers’ and company’s needs are met.
• Ensure all OS&D is identified and processed properly.
• Conduct pre-shift meetings.
• Implement company policy.
• Comply with all applicable laws/regulations, as well as company policies/procedures.
• Perform other duties as required.

Safety Procedures:

• Ensure all employees are trained on and adhere to safety protocols.
• Conduct regular safety audits and inspections to identify and mitigate potential hazards.
• Provide personal protective equipment (PPE) and ensure it is used correctly.
• Maintain clear and accessible emergency exits and equipment.
• Implement and enforce proper lifting techniques and ergonomics.
• Report and document any accidents or incidents immediately.
• Conduct regular safety meetings and drills to keep safety top of mind.
• Ensure compliance with OSHA regulations and other relevant safety standards.
• Promote a culture of safety where employees feel empowered to speak up about safety concerns.

Required Skills/Abilities:

• 3 plus years leading a logistics team or like experience
• Associates Degree or similar discipline preferred
• Excellent verbal and written communication skills.
• Strong supervisory and leadership skills.
• Ability to anticipate and solve problems.
• Excellent organizational skills and attention to detail.
• Ability to meet deadlines.
• Proficient with data entry and inventory software and systems.

Benefits For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.

About Us

Since 1992, Roadtex has become a nationwide leader in Temperature-Controlled Shipping and Warehouse Services. With 33 food-grade terminals strategically located across the country, Roadtex specializes in time-definite solutions. Our network and technology simplify shipping for mass merchants, providing peace of mind to ensure shipments arrive on time, intact, and damage-free. In2022, Roadtex was acquired by Echo Global Logistics, a provider of technology-enabled transportation management services. As a third-party logistics provider, Echo simplifies transportation management for its clients and carriers.

Mission Statement

At Roadtex, we aim to achieve continuous growth by providing exceptional services that enable our partners to be successful in their businesses. Through consistent development of customer service, communications, and advanced technology, Roadtex builds seamless partnerships between our clients and us.