SR Manager Quality

WESTPORT AXLE CO., LLC; Pennsylvania; Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

Westport Axle Co. leads quality programs within Universal Logistics, driving continuous improvement across manufacturing and logistics operations in Pennsylvania. The role partners with Mack Trucks and internal teams to ensure high standards, audits, and proactive problem-solving.

You’ll oversee procedures, data-driven KPIs, and an environment focused on safety and efficiency. Ideal candidates bring Lean/Six Sigma experience, root cause mastery, and strong communication.

Qualifications

• Bachelor's degree in Engineering, Quality, Supply Chain, Business, or related field preferred.
• Previous leadership experience in quality, manufacturing, logistics, warehousing, or automotive operations.
• Experience with root cause analysis and corrective action methodologies.
• Familiarity with Lean Manufacturing, Six Sigma, and continuous improvement principles.
• Strong knowledge of quality systems, audits, and process controls.
• Excellent communication and relationship-building skills.
• Ability to lead cross-functional teams and manage multiple priorities.
• Strong analytical, organizational, and problem-solving abilities.
• Proficiency with Microsoft Office and operational reporting tools.

Responsabilités

• Lead all site quality programs and continuous improvement initiatives.
• Develop, implement, and maintain quality procedures, standards, and work instructions.
• Manage customer quality expectations and serve as the primary quality contact for Mack Trucks.
• Coordinate and successfully complete internal, customer, and corporate quality audits.
• Investigate quality concerns and lead root cause and corrective action activities.
• Monitor and report quality-related KPIs and performance metrics.
• Drive process improvements that enhance safety, quality, productivity, and cost performance.
• Supervise, train, coach, and develop quality personnel.
• Partner with operations leadership to ensure compliance with customer requirements and company policies.
• Support inventory accuracy, material flow, and warehouse quality processes.
• Analyze data and trends to identify opportunities for operational improvement.
• Foster a culture of accountability, teamwork, safety, and continuous improvement.
• Support environmental and quality management systems while maintaining all required documentation and records.
• Participate as a member of the facility leadership team and support overall business objectives.

Connaissances

Quality leadership

Audits

Root cause analysis

Lean Six Sigma

Data analysis

Cross-functional teamwork

MS Office

Formation

Bachelor's degree

Outils

Microsoft Office

Operational reporting tools

Description du poste

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Westport Axle Co., a subsidiary of Universal Logistics Holdings, Inc., is a leading transportation and third‑party logistics provider offering a broad range of services throughout the supply chain. Through innovative technology and experienced leadership, we deliver customized logistics solutions that improve efficiency and reduce cost for our customers. Our operation is based in Mertztown, PA and supports Mack Trucks through production support, warehousing, inventory management, and material flow activities. We work closely with Mack's onsite leadership to ensure materials are delivered safely, efficiently, and accurately to support manufacturing operations.

What You'll Do

• Lead all site quality programs and continuous improvement initiatives
• Develop, implement, and maintain quality procedures, standards, and work instructions
• Manage customer quality expectations and serve as the primary quality contact for Mack Trucks
• Coordinate and successfully complete internal, customer, and corporate quality audits
• Investigate quality concerns and lead root cause and corrective action activities
• Monitor and report quality-related KPIs and performance metrics
• Drive process improvements that enhance safety, quality, productivity, and cost performance
• Supervise, train, coach, and develop quality personnel
• Partner with operations leadership to ensure compliance with customer requirements and company policies
• Support inventory accuracy, material flow, and warehouse quality processes
• Analyze data and trends to identify opportunities for operational improvement
• Foster a culture of accountability, teamwork, safety, and continuous improvement
• Support environmental and quality management systems while maintaining all required documentation and records
• Participate as a member of the facility leadership team and support overall business objectives

What We're Looking For

• Bachelor's degree in Engineering, Quality, Supply Chain, Business, or related field preferred
• Previous leadership experience in quality, manufacturing, logistics, warehousing, or automotive operations
• Experience with root cause analysis and corrective action methodologies
• Familiarity with Lean Manufacturing, Six Sigma, and continuous improvement principles
• Strong knowledge of quality systems, audits, and process controls
• Excellent communication and relationship-building skills
• Ability to lead cross-functional teams and manage multiple priorities
• Strong analytical, organizational, and problem-solving abilities
• Proficiency with Microsoft Office and operational reporting tools
• Ability to work effectively with customers, suppliers, and employees at all levels of the organization

Universal Logistics Holdings, Inc. (NASDAQ: ULH) is a holding company that owns subsidiaries engaged in providing a variety of customized transportation and logistics solutions throughout the United States, Mexico, and Canada. Our operating subsidiaries provide customers with supply chain solutions that can be scaled to meet their changing demands and volumes. Universal’s consolidated subsidiaries offer customers a broad array of services across the entire supply chain, including Contract Logistics, Dedicated Transportation, Intermodal, and Trucking.