Sr. Manager - Projects and Engineering 4D

Genpact Ltd.; Illinois; Hybrid; USD 67,000 - 84,000; Full time

Job summary

Genpact Ltd. is seeking a Sr. Manager - Projects and Engineering to lead end-to-end D365 F&O implementation and upgrade projects, defining scope, timelines, and deliverables while coordinating with client stakeholders and offshore teams.

The role emphasizes strong governance, risk management, and adoption of Agile/Waterfall/Hybrid methodologies to ensure on-time go-lives and post-go-live support. A PMP or similar certification is preferred.

Qualifications

• Proven experience in managing end-to-end D365 F&O implementation projects.
• Strong stakeholder management and client-facing skills.
• Experience with Agile, Waterfall, or Hybrid methodologies.

Responsibilities

• Manage end-to-end D365 F&O implementation and upgrade projects, defining scope, timelines, and deliverables while tracking risks, dependencies, and progress.
• Work directly with client stakeholders (business and IT), gather and refine requirements, and lead workshops, meetings, and status updates to ensure alignment.
• Collaborate with offshore development and functional teams, ensuring business needs are translated into effective technical solutions. Manage escalations and remove blockers.
• Develop project plans, RAID logs (Risks, Assumptions, Issues, Dependencies), and resource plans. Ensure adherence to Agile, Waterfall, or Hybrid methodologies.
• Oversee deliverables, testing phases (UAT, SIT, Pre-Prod), and ensure solutions meet business requirements. Drive timely go-live and post-go-live support.
• Strong understanding of Microsoft Dynamics 365 Finance & Operations (F&O). Familiarity with Power Platform (Power Apps, Power Automate), integrations (APIs, Azure, Logic Apps), and Leapwork testing tool.
• Proven experience in Agile/Scrum methodologies, PMP certification preferred. Skilled in tools such as Azure DevOps, Jira, and MS Project.
• Excellent communication and stakeholder management skills, with strong problem-solving and decision-making abilities—critical for client-facing onshore roles.

Skills

Change Management

Data Quality

Decision Trees

Negotiation

Oracle Database

People Leadership

Procurement

Program Management

Project Portfolio Management (PPM)

Risk Management

SAP Overview

Strategic Planning

Education

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

Tools

Azure DevOps

Jira

MS Project

Leapwork

Job description

Sr. Manager - Projects and Engineering

Job Description Responsibilities

Project Delivery

Manage end-to-end D365 F&O implementation and upgrade projects, defining scope, timelines, and deliverables while tracking risks, dependencies, and progress.

Client Engagement

Work directly with client stakeholders (business and IT), gather and refine requirements, and lead workshops, meetings, and status updates to ensure alignment.

Team Coordination

Collaborate with offshore development and functional teams, ensuring business needs are translated into effective technical solutions. Manage escalations and remove blockers.

Planning & Governance

Develop project plans, RAID logs (Risks, Assumptions, Issues, Dependencies), and resource plans. Ensure adherence to Agile, Waterfall, or Hybrid methodologies.

Quality & Delivery Assurance

Oversee deliverables, testing phases (UAT, SIT, Pre-Prod), and ensure solutions meet business requirements. Drive timely go-live and post-go-live support.

Functional / Technical Knowledge

Strong understanding of Microsoft Dynamics 365 Finance & Operations (F&O). Familiarity with Power Platform (Power Apps, Power Automate), integrations (APIs, Azure, Logic Apps), and Leapwork testing tool.

Project Management Expertise

Proven experience in Agile/Scrum methodologies, PMP certification preferred. Skilled in tools such as Azure DevOps, Jira, and MS Project.

Soft Skills

Excellent communication and stakeholder management skills, with strong problem-solving and decision-making abilities—critical for client-facing onshore roles.

Qualifications

• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics

Certifications

APICS - Certified Supply Chain Professional certification (CSCP) - American Production and Inventory Control Society (APICS)American Production and Inventory Control Society (APICS), Certified Professional in Supply Management (CPSM) - Institute for Supply Management (ISM)Institute for Supply Management (ISM), Certified Risk Professional (CRP) - UdemyUdemy, Certified Supply Chain Professional (CSCP) - Indian Institute of Management, TrichyIndian Institute of Management, Trichy, Oracle Supply Chain Management Cloud: Procurement Certified Associate (OCA) - OracleOracle

Required Skills

• Change Management
• Data Quality
• Decision Trees
• Negotiation
• Oracle Database
• People Leadership
• Procurement
• Program Management
• Project Portfolio Management (PPM)
• Risk Management
• SAP Overview
• Strategic Planning

Language

English (Required)

Additional Job Location

Job Type Regular

Master Skill List

Projects and Engineering

Remote Type

Hybrid Work

Shift

Any (United States of America)

Compensation

The approximate annual base compensation range for this position is: 66,500 to 83,500 USD

Eligibility

Los Angeles California-based candidates are not eligible for this role

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Equal Opportunity Employer

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Company Culture and Employer Branding

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Moreover, we at Genpact take pride in building a dynamic work environment. We're an agentic and advanced technology solutions company that runs mission‑critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Join us to build the career you want — and be on it because you'll be in it. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow.