Sr. Manager, Laboratory Operations (Lab)

Delta System & Software, Inc.; DeLand (FL); Vor Ort; USD 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Sign-On Incentive: $10,000 Retention

Healthcare Coverage: Medical, Dental,

Retirement: 401(k) with matching

Generous PTO

EAP and wellness tools

Executive development programs

Zusammenfassung

Delta System & Software, Inc. is seeking a Sr. Manager, Laboratory Operations for our DeLand, FL facility. The role leads day-to-day operations, ensures quality and regulatory compliance, and drives staff development in a high-volume clinical lab.

The ideal candidate holds an active Florida Laboratory Supervisor License (Microbiology) and an active Medical Technologist Registry with 5+ years of supervisory experience in high-complexity labs, plus CAP/CLIA expertise.

Qualifikationen

• Bachelor’s degree in Medical Technology, Clinical Laboratory Science, or related physical sciences.
• MBA or MHA is a plus for leadership roles with clinical operations.

Aufgaben

• Oversee day-to-day operations of high-volume, high-complexity lab operations to meet quality and throughput targets.
• Direct CAP/CLIA-compliant processes and QA/QC programs.
• Mentor supervisors and staff; drive succession planning and professional development.
• Lead cross-functional collaboration with clinical heads and external partners to resolve escalations.

Kenntnisse

Leadership

Regulatory knowledge

LIMS proficiency

Staff development

Ausbildung

Bachelor’s Degree in Medical Technology/Clinical Laboratory Science

MBA or MHA preferred

Tools

MS Office

LIMS systems

Jobbeschreibung

Sr. Manager, Laboratory Operations (Lab)

• Location: DeLand, FL 32724 (100% Full-Time Onsite)
• Hiring Urgency: Immediate Hire
• Work Schedule: Tuesday – Friday (+ 1 Saturday every 12 weeks)

CRITICAL CANDIDATE SCREENING MANDATES (NON-NEGOTIABLE)

• Florida Supervisor License: Must hold an ACTIVE Florida Laboratory Supervisor License with explicit Microbiology coverage/endorsement.
• Medical Technologist Registry: Must possess active certification from ASCP, NCA, AAB, or equivalent recognized registry.
• Leadership Tenure: Minimum 5+ years of direct laboratory management/supervisory experience in high-volume, high-complexity clinical environments.
• Regulatory Fluency: Hands-on operational mastery over CAP, CLIA, and state/federal compliance standards.

ABOUT THE ORGANIZATION

Our client is a premier, nationwide healthcare organization dedicated to delivering high-quality clinical laboratory testing and strategic healthcare solutions. Fostering a supportive working environment focused on technical precision, clinical trust, and patient-first care, the organization continues to expand its clinical footprint and high-performance operational teams.

ROLE OVERVIEW

The Senior Manager, Laboratory Operations is a core technical leadership position responsible for directing day-to-day operations, quality compliance, and supervisory teams within a high-complexity testing facility. Reporting directly to the Director of Laboratory Operations, you will take full ownership of lab lanes, drive process efficiency, mentor emerging leaders, and serve as the operational bridge between frontline staff and executive leadership.

KEY RESPONSIBILITIES

1. Operational Leadership & Efficiency

• Oversee assigned laboratory lanes to consistently hit performance, throughput, quality, and financial milestones.
• Analyze operational metrics and lab data to optimize staffing ratios, resource allocation, and workflow throughput.
• Standardize clinical workflows and SOPs to ensure strict alignment with local, state, and federal regulatory bodies.
• Partner with executive leadership on long-term capacity planning, service line expansion, and capital improvements.
• Lead, mentor, and evaluate laboratory supervisors and technical staff to drive a high-accountability, high-performance culture.
• Identify high-potential talent and establish structured succession planning and professional growth tracks.
• Facilitate seamless cross-shift and inter-departmental communication to eliminate operational bottlenecks.

3. Regulatory Compliance & Quality Assurance (QA/QC)

• Ensure all clinical testing is executed with absolute accuracy, recorded meticulously, and fully compliant with CAP/CLIA guidelines.
• Direct robust Quality Control (QC) and Quality Assurance (QA) protocols to maintain zero-defect laboratory standards.

4. Stakeholder Management & Problem Resolution

• Build and maintain productive working relationships with internal clinical heads and external partners.
• Swiftly address and resolve operational escalations, client inquiries, and technical anomalies with professional urgency.

CANDIDATE QUALIFICATIONS & COMPETENCIES

• Licensure & Certifications:
• Active Florida Laboratory Supervisor License (Microbiology endorsement mandatory).
• Active ASCP / NCA / AAB Medical Technologist Registry.
• Education:
• Required: Bachelor’s Degree in Medical Technology, Clinical Laboratory Science, or related physical sciences.
• Preferred: Master’s Degree in Business Administration (MBA) or Health Administration (MHA).
• Technical Expertise: 5+ years of high-volume, high-complexity clinical lab management; deep expertise in CAP/CLIA regulatory audits and QA/QC frameworks.
• Software Fluency: High proficiency in MS Office Suite (Excel, Word, PowerPoint, Outlook) and digital LIMS environments.

PERKS & COMPENSATION PACKAGE

• Sign-On Incentive: $10,000 Retention Bonus
• Healthcare Coverage: Comprehensive Medical, Dental, and Vision plans
• Retirement Planning: 401(k) plan with competitive employer matching
• Paid Time Off: Generous PTO package with available PTO Cash-Out options
• Family & Wellness: Employee Assistance Program (EAP), Headspace subscription, Backup Child & Elder Care, Paid Parental Leave
• Professional Growth: Structured executive development and virtual learning pathways via StarLearning