Sr. Manager, HR Automation and Transformation

DoorDash; United States; Remote; USD 183,000 - 270,000; Full time

Job summary

An innovative technology and logistics company is seeking a Senior Manager for HR Automation and Transformation. This role offers the opportunity to lead high-impact improvements across global People functions, integrating HR, People Tech, and IT. You will drive rapid enhancements, focusing on automation and AI to streamline processes and enhance user experiences. The ideal candidate will possess a strong product mindset, with hands-on experience in HR automation and a proven ability to lead cross-functional teams. Join a dynamic team dedicated to empowering local economies and transforming the HR landscape with cutting-edge technology.

Benefits

401(k) plan with employer matching

Paid time off

Paid parental leave

Wellness benefit

Commuter benefit match

Medical benefits

Dental benefits

Vision benefits

Disability insurance

Mental health program

Qualifications

• 6-10 years of experience in HR operations or People Tech.
• Experience leading cross-functional projects effectively.
• Strong understanding of HR automation and AI applications.

Responsibilities

• Drive improvements to People programs and systems across HR and IT.
• Govern execution without formal authority, ensuring accountability.
• Own roadmap for automation and AI use cases in People programs.

Skills

HR operations

business operations

product ops

People Tech

HR automation

AI-enabled workflows

cross-functional project management

strong communication

Education

Bachelor's degree

Master's degree

Tools

Workday

Greenhouse

JIRA

Job description

Sr. Manager, HR Automation and Transformation

United States - Remote

About the Team

The Technology and Insights team consists of People Technology, People Analytics, People Apps and Corporate IT teams. It’s a team that, through our technology, services and products, touches every aspect of the employee lifecycle, with core people platforms like Workday and Greenhouse, custom people products, hardware and software distribution, IT service desk and everything in between. We’re a global team, supporting our workforce in 30+ countries across the Americas, EMEA and APAC. Our obsession is providing world-class experiences to our users, through all the services and products we provide, providing continuous efficiencies through automation and cutting-end technology like AI.

About the Role

We’re hiring asenior leader to drive rapid, high-impact improvements across our global People function - which uniquely integrates traditional HR, People Tech, and IT under one roof. We operate with a product mindset, and we’re looking for someone who brings the same approach: think MVPs, iteration, scalability, and user experience - not lengthy discovery docs or abstract strategy decks (but all anchored in a three year vision).

You’ll lead fast-paced, agile improvements across systems, processes, and service delivery. While this is an individual contributor role, you’ll act as the program lead for a distributed network of collaborators embedded throughout the People function. Success depends on your ability to lead without “org chart authority”, bring clarity to complex initiatives, and keep the momentum moving fast.

We’re especially excited about candidates with hands-on experience in HR automation and AI, and a POV on how to apply these technologies in practical, scalable ways.

You’re excited about this opportunity because you will…

• Drive rapid, iterative improvements to People programs, systems, and service models across HR and IT
• Own and run a portfolio of improvement initiatives, executed through partnership with embedded collaborators across Talent, People Ops, Systems, and IT
• Govern cross-functional execution without org chart authority, ensuring accountability and momentum without formal ownership
• Use fast-cycle experimentation: pilot, measure, refine, and scale - prioritizing speed and learning over perfection
• Own our roadmap for People program automation, AI use cases, and service tooling, Partner with People Tech and IT to bring it to life
• Drive alignment across People, IT, Legal, and Finance on what gets prioritized and why
• Track and communicate key metrics to measure impact

We’re excited about you because…

• 6 - 10+ years of experience in HR operations, business operations, product ops, or People Tech with experience in an HR Product Manager or HR Product Leader role
• Proven experience leading cross-functional projects and driving work through others
• Demonstrated success implementing HR automation, service delivery models, or AI-enabled workflows and a sharp POV on where HR is going, especially when it comes to automation, AI, and intelligent service delivery
• Familiarity with common HR processes and systems (like Workday, Greenhouse, JIRA, or custom People tools)
• A product mindset: ability to scope MVPs, collect user feedback, and iterate toward scale
• Ability to break down complex problems and move quickly toward impact
• Strong communicator who can lead with influence, navigate ambiguity, and build trust across technical and non-technical teams
• Blend of consulting and in-house experience - you’ve led HR transformation projects as a consultant and know how to drive change inside complex organizations
• Experience operating in an integrated HR + IT function

We expect this position to be filled by 6/23/25

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location.Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act) (for salaried roles: flexible vacation, plus 80 hours of paid sick time per year; for hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week), 16 weeks of paid parental leave, a wellness benefit, and a commuter benefit match.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers pagehere .

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States.

$183,600 - $270,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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