Sr Manager - Global Process Owner P2P

Brink’s Inc; Coppell (TX); On-site; USD 150,000 - 230,000; Full time

Job summary

Brink’s Inc. seeks a Global Process Owner for Procure-to-Pay to define and govern end-to-end P2P processes across global operations. This role partners with Finance, Procurement, GSS, MSPs, and technology teams to standardize processes and drive efficiency.

The GPO leads transformation initiatives including Coupa deployment and the No PO, No Pay operating model, delivering strong controls and improved supplier experience.

Qualifications

• Bachelor's degree in Finance, Accounting, Supply Chain, Business Administration, or a related field.
• 8-10 years of experience in Procurement Operations, Procure-to-Pay, Shared Services, GBS, or Global Process Ownership roles.
• Deep expertise in end-to-end P2P processes including supplier lifecycle, purchasing, invoicing, and payment operations.
• Strong understanding of procurement controls, audit requirements, SOX compliance, and financial governance.
• Experience leading large-scale P2P transformations and technology implementations (e.g., Coupa).

Responsibilities

• Define, standardize, and govern end-to-end P2P processes globally across Brink’s operations.
• Lead governance forums and drive accountability for service delivery and process adherence.
• Translate policies into standardized operating processes and control requirements.
• Partner with IT and MSPs to define workflows, integrations, and automation opportunities.
• Own the business process design and governance framework for P2P technologies (Coupa, ServiceNow).
• Lead change management, training, and knowledge management to support transformation objectives.

Skills

P2P processes

Procure-to-Pay

Process design

Governance

Change management

SOX compliance

Stakeholder management

Coupa

ServiceNow

Transformation

Education

Bachelor's degree in Finance, Accounting, Supply Chain, Business Administration, or a related field

Tools

Coupa

ServiceNow

Job description

The Procure-to-Pay (P2P) Global Process Owner (GPO) is responsible for defining, standardizing, and governing end-to-end P2P processes across Brink’s global operations. This role serves as the global authority for process design, controls, performance management, and continuous improvement spanning supplier onboarding, requisition-to-purchase order, invoice processing, and payment readiness.

Working across retained Procurement and Finance teams, Global Shared Services (GSS), managed service providers (MSPs), and technology partners, the P2P GPO ensures consistent, scalable, and compliant processes that improve efficiency, strengthen controls, and enhance the supplier experience. The role plays a key leadership role in transformation initiatives, including Coupa deployment and the adoption of a global “No PO, No Pay� operating model.

Key Responsibilities

Global Process Design & Ownership

• Define, document, and continuously improve global end-to-end P2P processes, standards, and operating procedures.
• Establish and maintain global process taxonomy, governance, and process documentation across all regions and markets.
• Drive standardization while ensuring compliance with local regulatory requirements where applicable.

Process Governance & Performance Management

• Establish and monitor global P2P performance metrics, including cycle times, PO compliance, invoice match rates, touchless processing, and exception management.
• Lead global governance forums with Finance, Procurement, GSS, and MSP partners.
• Drive accountability for service delivery performance and process adherence across the enterprise.

Policy, Controls & Compliance

• Translate Procurement and Finance policies into standardized operating processes and control requirements.
• Ensure adherence to approval authorities, financial controls, audit requirements, and the global “No PO, No Payâ€� policy.
• Partner with Internal Audit, Compliance, and Finance leadership to strengthen the overall control environment.
• Own the business process design and governance framework for P2P technologies, including Coupa and ServiceNow-based solutions.
• Partner with IT and system integrators to define workflows, integrations, automation opportunities, and user adoption strategies.
• Drive technology-enabled process simplification and operational efficiency.
• Define and maintain accountability across retained teams, GSS operations, and MSP partners.
• Establish clear process ownership, service boundaries, SLAs, and escalation paths.
• Lead service governance activities to ensure effective execution and continuous performance improvement.

Master Data & Reporting Alignment

• Partner with Data Management and Reporting teams to ensure the accuracy and integrity of supplier master data and catalog governance.
• Support consistent data structures that enable reliable reporting, analytics, and operational execution.
• Lead global process transformation initiatives focused on automation, workflow optimization, and simplification.
• Identify opportunities to reduce manual effort, improve first-time-right processing, and increase touchless transactions.
• Drive adoption of best practices across markets and service delivery teams.

Stakeholder Engagement & Change Leadership

• Partner with Procurement, Finance, IT, and regional leaders to drive adoption of standardized processes.
• Lead change management, communications, training, and knowledge management activities that support transformation objectives.
• Build strong relationships across functions to ensure alignment and sustainable process outcomes.

How We Lead at Brink’s

At Brink’s, leadership is defined by how we work, not by our title. Our leadership model guides how we lead, collaborate and grow:

• Take Ownership: Deliver results with excellence and hold yourself accountable.
• Collaborate Boldly: Partner across teams and regions to solve complex challenges.
• Stay Curious: Continuously seek opportunities to learn, improve, and innovate.
• Deliver with Integrity: Build trust by prioritizing safety, security, and ethical decision-making.

Qualifications:

• Bachelor's degree in Finance, Accounting, Supply Chain, Business Administration, or a related field.
• 8-10 years of experience in Procurement Operations, Procure-to-Pay, Shared Services, GBS, or Global Process Ownership roles.
• Deep expertise in end-to-end P2P processes, including supplier lifecycle management, purchasing, invoicing, and payment operations.
• Strong understanding of procurement controls, audit requirements, SOX compliance, and financial governance.
• Experience leading large-scale P2P transformations and technology implementations, including platforms such as Coupa.
• Proven success operating within retained, shared services, and outsourced service delivery models.
• Strong process design, governance, operational excellence, and performance management capabilities.
• Excellent stakeholder management and influencing skills across global and cross-functional environments.
• Strong analytical, problem-solving, and continuous improvement mindset.
• Experience working in complex, matrixed, multinational organizations preferred.