Global P2P Process Owner & Transformation Lead

Balance Innovations; Coppell (TX); On-site; USD 140,000 - 210,000; Full time

Job summary

Brink's is seeking a Global Procure‑to‑Pay GPO to define, standardize, and govern end-to-end P2P processes across our global operations. You will drive design, governance, and performance metrics with Finance, Procurement, GSS, MSPs, and IT partners.

Lead transformation initiatives including Coupa deployment, ensure compliance, and optimize supplier onboarding, invoicing, and payments while advancing a global 'No PO, No Pay' operating model.

Qualifications

• Bachelor's degree in Finance, Accounting, Supply Chain, Business Administration, or a related field.
• 8–10 years of experience in Procurement Operations, Procure-to-Pay, Shared Services, GBS, or Global Process Ownership roles.
• Deep expertise in end-to-end P2P processes, including supplier lifecycle management, purchasing, invoicing, and payment operations.
• Strong understanding of procurement controls, audit requirements, SOX compliance, and financial governance.
• Experience leading large-scale P2P transformations and technology implementations, including platforms such as Coupa.
• Proven success operating within retained, shared services, and outsourced service delivery models.
• Strong process design, governance, operational excellence, and performance management capabilities.
• Excellent stakeholder management and influencing skills across global and cross-functional environments.
• Strong analytical, problem-solving, and continuous improvement mindset.
• Experience working in complex, matrixed, multinational organizations preferred.

Responsibilities

• Define, document, and continuously improve global end-to-end P2P processes, standards, and operating procedures.
• Establish and maintain global process taxonomy, governance, and process documentation across all regions and markets.
• Drive standardization while ensuring compliance with local regulatory requirements where applicable.
• Establish and monitor global P2P performance metrics, including cycle times, PO compliance, invoice match rates, touchless processing, and exception management.
• Lead global governance forums with Finance, Procurement, GSS, and MSP partners.
• Drive accountability for service delivery performance and process adherence across the enterprise.
• Translate Procurement and Finance policies into standardized operating processes and control requirements.
• Ensure adherence to approval authorities, financial controls, audit requirements, and the global 'No PO, No Pay' policy.
• Partner with Internal Audit, Compliance, and Finance leadership to strengthen the overall control environment.
• Own the business process design and governance framework for P2P technologies, including Coupa and ServiceNow-based solutions.
• Partner with IT and system integrators to define workflows, integrations, automation opportunities, and user adoption strategies.
• Drive technology-enabled process simplification and operational efficiency.
• Define and maintain accountability across retained teams, GSS operations, and MSP partners.
• Lead service governance activities to ensure effective execution and continuous performance improvement.
• Lead change management, communications, training, and knowledge management activities that support transformation objectives.
• Build strong relationships across functions to ensure alignment and sustainable process outcomes.

Skills

8–10 years experience in Procurement

End-to-end P2P expertise

Procurement controls & SOX

P2P transformations & tech deployments

Stakeholder management

Process design & governance

Analytical & continuous improvement

Complex multinational environments

Global governance leadership

Education

Bachelor's degree in Finance, Accounting, Supply Chain, Business Administration, or related field

Tools

Coupa

Job description

Brink's is seeking a Global Procure‑to‑Pay GPO to define, standardize, and govern end-to-end P2P processes across our global operations. You will drive design, governance, and performance metrics with Finance, Procurement, GSS, MSPs, and IT partners.

Lead transformation initiatives including Coupa deployment, ensure compliance, and optimize supplier onboarding, invoicing, and payments while advancing a global 'No PO, No Pay' operating model.