Sr Manager - Global Process Owner P2P

Balance Innovations; Coppell (TX); On-site; USD 140,000 - 210,000; Full time

Job summary

Brink's is seeking a Global Procure‑to‑Pay GPO to define, standardize, and govern end-to-end P2P processes across our global operations. You will drive design, governance, and performance metrics with Finance, Procurement, GSS, MSPs, and IT partners.

Lead transformation initiatives including Coupa deployment, ensure compliance, and optimize supplier onboarding, invoicing, and payments while advancing a global 'No PO, No Pay' operating model.

Qualifications

• Bachelor's degree in Finance, Accounting, Supply Chain, Business Administration, or a related field.
• 8–10 years of experience in Procurement Operations, Procure-to-Pay, Shared Services, GBS, or Global Process Ownership roles.
• Deep expertise in end-to-end P2P processes, including supplier lifecycle management, purchasing, invoicing, and payment operations.
• Strong understanding of procurement controls, audit requirements, SOX compliance, and financial governance.
• Experience leading large-scale P2P transformations and technology implementations, including platforms such as Coupa.
• Proven success operating within retained, shared services, and outsourced service delivery models.
• Strong process design, governance, operational excellence, and performance management capabilities.
• Excellent stakeholder management and influencing skills across global and cross-functional environments.
• Strong analytical, problem-solving, and continuous improvement mindset.
• Experience working in complex, matrixed, multinational organizations preferred.

Responsibilities

• Define, document, and continuously improve global end-to-end P2P processes, standards, and operating procedures.
• Establish and maintain global process taxonomy, governance, and process documentation across all regions and markets.
• Drive standardization while ensuring compliance with local regulatory requirements where applicable.
• Establish and monitor global P2P performance metrics, including cycle times, PO compliance, invoice match rates, touchless processing, and exception management.
• Lead global governance forums with Finance, Procurement, GSS, and MSP partners.
• Drive accountability for service delivery performance and process adherence across the enterprise.
• Translate Procurement and Finance policies into standardized operating processes and control requirements.
• Ensure adherence to approval authorities, financial controls, audit requirements, and the global 'No PO, No Pay' policy.
• Partner with Internal Audit, Compliance, and Finance leadership to strengthen the overall control environment.
• Own the business process design and governance framework for P2P technologies, including Coupa and ServiceNow-based solutions.
• Partner with IT and system integrators to define workflows, integrations, automation opportunities, and user adoption strategies.
• Drive technology-enabled process simplification and operational efficiency.
• Define and maintain accountability across retained teams, GSS operations, and MSP partners.
• Lead service governance activities to ensure effective execution and continuous performance improvement.
• Lead change management, communications, training, and knowledge management activities that support transformation objectives.
• Build strong relationships across functions to ensure alignment and sustainable process outcomes.

Skills

8–10 years experience in Procurement

End-to-end P2P expertise

Procurement controls & SOX

P2P transformations & tech deployments

Stakeholder management

Process design & governance

Analytical & continuous improvement

Complex multinational environments

Global governance leadership

Education

Bachelor's degree in Finance, Accounting, Supply Chain, Business Administration, or related field

Tools

Coupa

Job description

Brinks Texas License #C00550 About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

The Procure-to-Pay (P2P) Global Process Owner (GPO) is responsible for defining, standardizing, and governing end-to-end P2P processes across Brink's global operations. This role serves as the global authority for process design, controls, performance management, and continuous improvement spanning supplier onboarding, requisition-to-purchase order, invoice processing, and payment readiness. Working across retained Procurement and Finance teams, Global Shared Services (GSS), managed service providers (MSPs), and technology partners, the P2P GPO ensures consistent, scalable, and compliant processes that improve efficiency, strengthen controls, and enhance the supplier experience. The role plays a key leadership role in transformation initiatives, including Coupa deployment and the adoption of a global "No PO, No Pay" operating model.

Key Responsibilities

• Global Process Design & Ownership

  Define, document, and continuously improve global end-to-end P2P processes, standards, and operating procedures.

  Establish and maintain global process taxonomy, governance, and process documentation across all regions and markets.

  Drive standardization while ensuring compliance with local regulatory requirements where applicable.

• Process Governance & Performance Management

  Establish and monitor global P2P performance metrics, including cycle times, PO compliance, invoice match rates, touchless processing, and exception management.

  Lead global governance forums with Finance, Procurement, GSS, and MSP partners.

  Drive accountability for service delivery performance and process adherence across the enterprise.

• Policy, Controls & Compliance

  Translate Procurement and Finance policies into standardized operating processes and control requirements.

  Ensure adherence to approval authorities, financial controls, audit requirements, and the global "No PO, No Pay" policy.

  Partner with Internal Audit, Compliance, and Finance leadership to strengthen the overall control environment.

• Technology & Digital Enablement

  Own the business process design and governance framework for P2P technologies, including Coupa and ServiceNow-based solutions.

  Partner with IT and system integrators to define workflows, integrations, automation opportunities, and user adoption strategies.

  Drive technology-enabled process simplification and operational efficiency.

• Service Delivery Model Governance

  Define and maintain accountability across retained teams, GSS operations, and MSP partners.

  Establish clear process ownership, service boundaries, SLAs, and escalation paths.

  Lead service governance activities to ensure effective execution and continuous performance improvement.

• Master Data & Reporting Alignment

  Partner with Data Management and Reporting teams to ensure the accuracy and integrity of supplier master data and catalog governance.

  Support consistent data structures that enable reliable reporting, analytics, and operational execution.

• Transformation & Continuous Improvement

  Lead global process transformation initiatives focused on automation, workflow optimization, and simplification.

  Identify opportunities to reduce manual effort, improve first-time-right processing, and increase touchless transactions.

  Drive adoption of best practices across markets and service delivery teams.

• Stakeholder Engagement & Change Leadership

  Partner with Procurement, Finance, IT, and regional leaders to drive adoption of standardized processes.

  Lead change management, communications, training, and knowledge management activities that support transformation objectives.

  Build strong relationships across functions to ensure alignment and sustainable process outcomes.

How We Lead at Brink's

At Brink's, leadership is defined by how we work, not by our title. Our leadership model guides how we lead, collaborate and grow: Take Ownership: Deliver results with excellence and hold yourself accountable. Collaborate Boldly: Partner across teams and regions to solve complex challenges. Stay Curious: Continuously seek opportunities to learn, improve, and innovate. Deliver with Integrity: Build trust by prioritizing safety, security, and ethical decision-making.

Qualifications

• Bachelor's degree in Finance, Accounting, Supply Chain, Business Administration, or a related field.
• 8-10 years of experience in Procurement Operations, Procure-to-Pay, Shared Services, GBS, or Global Process Ownership roles.
• Deep expertise in end-to-end P2P processes, including supplier lifecycle management, purchasing, invoicing, and payment operations.
• Strong understanding of procurement controls, audit requirements, SOX compliance, and financial governance.
• Experience leading large-scale P2P transformations and technology implementations, including platforms such as Coupa.
• Proven success operating within retained, shared services, and outsourced service delivery models.
• Strong process design, governance, operational excellence, and performance management capabilities.
• Excellent stakeholder management and influencing skills across global and cross-functional environments.
• Strong analytical, problem-solving, and continuous improvement mindset.
• Experience working in complex, matrixed, multinational organizations preferred.

Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law.

Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Build a Career with Purpose at Brink's

For over 165 years, Brink's has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve- powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink's partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind.

At Brink's, we operate in more than 100 countries, across cultures and languages, yet we're one team—committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink's offers a place to build a meaningful career. Here, you'll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what's right, working together, and striving for excellence.

If you're looking for a career that combines purpose with performance, Brink's is the place for you.

Brink's is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know we're here to support you every step of the way.

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