Sr Manager - Global Process Owner P2P

brinks; Coppell (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Brink's Texas seeks a Global Process Owner for procure-to-pay (P2P) to define and govern end-to-end processes across global operations. You will drive standardization, process taxonomy, and documentation while ensuring regulatory compliance and strong controls.

You will lead governance forums with Finance, Procurement, GSS, and MSP partners, and partner with IT to optimize Coupa and ServiceNow-based workflows. This role requires transforming processes and building cross-functional collaboration.

Responsibilities

• Define, document, and continuously improve global end-to-end P2P processes, standards, and operating procedures.
• Establish and maintain global process taxonomy, governance, and process documentation across regions.
• Drive standardization while ensuring compliance with local regulatory requirements.
• Lead global governance forums with Finance, Procurement, GSS, and MSP partners.
• Translate Procurement and Finance policies into standardized operating processes and control requirements.
• Own the business process design and governance framework for P2P technologies, including Coupa and ServiceNow.
• Lead service governance activities to ensure effective execution and continuous performance improvement.
• Build strong relationships across functions to ensure alignment and sustainable process outcomes.

Education

Bachelor's degree in Finance, Accounting

Tools

Coupa

ServiceNow

Job description

Brinks Texas License #C00550

About Brink's:

The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

The Procure-to-Pay (P2P) Global Process Owner (GPO) is responsible for defining, standardizing, and governing end-to-end P2P processes across Brink's global operations. This role serves as the global authority for process design, controls, performance management, and continuous improvement spanning supplier onboarding, requisition-to-purchase order, invoice processing, and payment readiness.

Working across retained Procurement and Finance teams, Global Shared Services (GSS), managed service providers (MSPs), and technology partners, the P2P GPO ensures consistent, scalable, and compliant processes that improve efficiency, strengthen controls, and enhance the supplier experience. The role plays a key leadership role in transformation initiatives, including Coupa deployment and the adoption of a global "No PO, No Pay" operating model.

Key Responsibilities

Global Process Design & Ownership

Define, document, and continuously improve global end-to-end P2P processes, standards, and operating procedures.

Establish and maintain global process taxonomy, governance, and process documentation across all regions and markets.

Drive standardization while ensuring compliance with local regulatory requirements where applicable.

Process Governance & Performance Management

Establish and monitor global P2P performance metrics, including cycle times, PO compliance, invoice match rates, touchless processing, and exception management.

Lead global governance forums with Finance, Procurement, GSS, and MSP partners.

Drive accountability for service delivery performance and process adherence across the enterprise.

Policy, Controls & Compliance

Translate Procurement and Finance policies into standardized operating processes and control requirements.

Ensure adherence to approval authorities, financial controls, audit requirements, and the global "No PO, No Pay" policy.

Partner with Internal Audit, Compliance, and Finance leadership to strengthen the overall control environment.

Technology & Digital Enablement

Own the business process design and governance framework for P2P technologies, including Coupa and ServiceNow-based solutions.

Partner with IT and system integrators to define workflows, integrations, automation opportunities, and user adoption strategies.

Drive technology-enabled process simplification and operational efficiency.

Service Delivery Model Governance

Define and maintain accountability across retained teams, GSS operations, and MSP partners.

Establish clear process ownership, service boundaries, SLAs, and escalation paths.

Lead service governance activities to ensure effective execution and continuous performance improvement.

Master Data & Reporting Alignment

Partner with Data Management and Reporting teams to ensure the accuracy and integrity of supplier master data and catalog governance.

Support consistent data structures that enable reliable reporting, analytics, and operational execution.

Transformation & Continuous Improvement

Lead global process transformation initiatives focused on automation, workflow optimization, and simplification.

Identify opportunities to reduce manual effort, improve first-time-right processing, and increase touchless transactions.

Drive adoption of best practices across markets and service delivery teams.

Stakeholder Engagement & Change Leadership

Partner with Procurement, Finance, IT, and regional leaders to drive adoption of standardized processes.

Lead change management, communications, training, and knowledge management activities that support transformation objectives.

Build strong relationships across functions to ensure alignment and sustainable process outcomes.

How We Lead at Brink's

At Brink's, leadership is defined by how we work, not by our title. Our leadership model guides how we lead, collaborate and grow:

Take Ownership: Deliver results with excellence and hold yourself accountable.

Collaborate Boldly: Partner across teams and regions to solve complex challenges.

Stay Curious: Continuously seek opportunities to learn, improve, and innovate.

Deliver with Integrity: Build trust by prioritizing safety, security, and ethical decision-making.

Qualifications :

Bachelor's degree in Finance , Accounting