Sr. Manager, Events & Experiences, Filene

trustage; Denver (CO); Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

TruStage seeks a Sr. Manager, Events & Experiences to lead planning, development, and execution of a portfolio of in-person, virtual, and hybrid events. You’ll turn research and priorities into engaging experiences that deepen relationships and drive learning and action.

You will collaborate with internal teams, sponsors, venues, and partners to ensure a consistent, high-quality TruStage experience across formats while tailoring each event to its audience and goals.

Qualifications

• Experience planning and executing large-scale in-person, virtual, and hybrid events.
• Ability to manage multiple stakeholders, budgets, and timelines.
• Strong communication and vendor negotiation skills.

Responsabilités

• Lead end-to-end event planning and execution for Filene's portfolio.
• Source venues, production partners, and catering; manage contracts and budgets.
• Coordinate with speakers, sponsors, and internal teams for flawless delivery.
• Oversee on-site execution, risk management, and post-event evaluation.
• Drive attendance and participant engagement through strategic design and outreach.

Connaissances

Event planning

Vendor management

Budgeting

On-site execution

Stakeholder collaboration

Project management

Outils

Event management software

Description du poste

At TruStage, we're on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what's possible. We need you to help us shape what's next. You'll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

The Sr. Manager, Events & Experiences leads the planning, development, and execution of Filene's portfolio of in-person, virtual, and hybrid experiences. This role turns Filene's research, ideas, communities, and strategic priorities into engaging experiences that bring people together, deepen relationships, and create opportunities for learning and action.

Filene's event portfolio includes signature industry experiences such as big.bright.minds, FiLab Symposium, Crash events, i3 meetings, and Filene's GAC Breakfast, as well as member and prospect experiences, webinars, annual meetings, and internal gatherings. The Sr. Manager works across this portfolio to create a consistent, high-quality Filene experience while tailoring each event to its specific audience, objectives, and desired outcomes.

This role owns the end-to-end event management process-from early concept and planning through production, execution, and evaluation. The Sr. Manager works closely with internal program owners, Marketing, Membership, external partners, sponsors, venues, and vendors to establish event goals, build project plans and budgets, manage complex logistics, drive attendance, and deliver experiences that reflect the Filene brand.

Success in this role requires someone who can see both the experience and the details: translating an idea into a thoughtful event concept while building the plans, partnerships, systems, and processes required to execute it exceptionally well.

Role Responsibilities

Event & Experience Design

• Partner with internal stakeholders to define the purpose, audience, goals, and desired outcomes for Filene events and experiences.
• Translate organizational priorities, research, and programming into engaging event experiences that help participants connect, learn, and put ideas into action.
• Develop event concepts, formats, agendas, and experience elements appropriate to each audience and objective.
• Maintain a consistent and distinctive Filene experience across in-person, virtual, and hybrid events while creating room for experimentation and innovation.
• Research industry trends, audience expectations, markets, and relevant system events to inform event timing, location, format, and experience design.
• Identify opportunities to evolve Filene's event portfolio based on participant feedback, organizational priorities, and emerging event practices.

Event Planning & Production

• Lead end-to-end planning and execution for assigned Filene events, developing comprehensive project plans, timelines, budgets, staffing plans, run-of-show documents, and production requirements.
• Source, evaluate, negotiate with, and manage venues, hotels, production partners, technology providers, caterers, and other event vendors.
• Manage event logistics including venue selection, food and beverage, audiovisual production, room layouts, transportation, signage, materials, registration, and other participant needs.
• Coordinate closely with speakers, facilitators, internal teams, sponsors, and external partners to ensure expectations, responsibilities, and timelines are clear.
• Lead onsite event execution and serve as a primary point of coordination for internal teams, vendors, speakers, and partners.
• Anticipate risks, troubleshoot issues, and make timely decisions to ensure events run smoothly and deliver against established goals.
• Ensure appropriate contractual, insurance, accessibility, safety, and other event requirements are addressed.

Audience, Member & Partner Engagement

• Partner with Marketing, Membership, and program owners to develop event communication and engagement strategies that drive attendance and participation.
• Manage registration processes and attendee communications, creating a seamless participant experience before, during, and after each event.
• Monitor registration and attendance trends, identify risks and opportunities, and recommend actions to support participation goals.
• Connect Filene's events to its broader membership strategy, identifying opportunities to engage prospects, strengthen member relationships, and deepen participation in Filene's work.
• Partner with Membership to identify and develop sponsorship opportunities that create value for Filene, its partners, and event participants.
• Support sponsorship packaging and activation and ensure event-related sponsor commitments are delivered accurately and effectively.

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