Sr. Manager, Carrier Operations & Governance (Fully Remote)

Twilio Inc.; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

Twilio Inc. seeks a senior leader to build and govern its global telecom carrier ecosystem from the ground up, shaping policy and governance across the business.

You will set KYS policy, manage rate changes and margin, drive supplier QBRs and risk reviews, and develop data-driven infrastructure for compliance and risk monitoring as part of a remote-first, inclusive team.

Qualifications

• 8+ years of telco supply chain or supplier governance experience.

Responsibilities

• Set KYS policy, manage rate changes and margin, and drive supplier QBRs and risk reviews.
• Perform data analysis and build infrastructure for compliance and risk monitoring.

Skills

Telco supply chain

Supplier governance

Job description

• Build a new organization to govern Twilio's global telecom carrier ecosystem from the ground up.
• Design enterprise policies, governance frameworks, and executive-level operating rhythms.

Responsibilities:

• Set KYS policy, manage rate changes and margin, and drive supplier QBRs and risk reviews.
• Perform data analysis and build infrastructure for compliance and risk monitoring.

Qualifications:

• 8+ years in telco supply chain or supplier governance.

Twilio is a communications platform serving hundreds of thousands of businesses and empowering millions of developers. The company fosters a remote-first, inclusive culture with a global team.