Sr. Manager, Business Operations & Revenue Strategy

New Jersey Performing Arts Center; Newark (NJ); On-site; USD 120,000 - 180,000; Full time

Job summary

RevOps Careers is seeking a Senior Manager, Business Operations & Revenue Strategy to lead operations, platform strategy, and data integrity for the Marketing Department. You will ensure workflows are documented, the full platform ecosystem is utilized, and the team can track, manage, and report on its work.

The ideal candidate has 4+ years in marketing operations, CRM administration, revenue management, or ticket operations, with hands-on experience in Salesforce, Pardot, and

Qualifications

• 4+ years of experience in marketing operations, CRM administration, revenue management, business operations, or ticket operations
• Hands-on experience administering Salesforce, Pardot, and Archtics/Ticketmaster
• Experience with data management practices such as de-duplication, data cleansing, and maintaining data standards
• Experience with dynamic pricing, yield management, or inventory strategy
• Advanced proficiency in Microsoft Excel
• Familiarity with SQL or data visualization tools (Tableau, Power BI)

Responsibilities

• Oversee business operations and platform strategy for the Marketing department
• CRM optimization and system governance across Salesforce, Pardot, and related tools
• Ensure data integrity and lead reporting/analytics initiatives
• Lead dynamic pricing, revenue management, and inventory strategy
• Provide training and staff support for operations tools

Skills

CRM administration

Marketing operations

Revenue management

Data management

Advanced Excel

SQL familiarity

Tableau

Power BI

Tools

Salesforce

Pardot

Archtics/Ticketmaster

Job description

Role Overview

The Senior Manager, Business Operations & Revenue Strategy leads business operations, systems strategy, data integrity, and ticket revenue management for the Marketing Department. This role makes sure workflows are consistent and well documented, that Marketing’s full platform ecosystem is used efficiently, and that the department can track, manage, and report on its work.

What You Will Do

Key responsibilities include overseeing business operations, platform strategy and CRM optimization, data management and integrity, dynamic pricing and revenue management, reporting, analytics, and insights, and training and staff support.

Why It Might Be a Fit

The ideal candidate will have 4+ years of experience in marketing operations, CRM administration, revenue management, business operations, or ticket operations, and hands-on experience administering Salesforce, Pardot, and Archtics/Ticketmaster.

Requirements

• 4+ years of experience in marketing operations, CRM administration, revenue management, business operations, or ticket operations


• Hands-on experience administering Salesforce, Pardot, and Archtics/Ticketmaster


• Experience with data management practices such as de-duplication, data cleansing, and maintaining data standards across systems


• Experience with dynamic pricing, yield management, or inventory strategy


• Advanced proficiency in Microsoft Excel


• Familiarity with SQL or data visualization tools (Tableau, Power BI)

Read by ReLoop.me

A department-wide operations owner who keeps systems, data and ticket pricing working together, consistent and reportable, with a strong hands-on administration element.

Level (indicative): Expert. Title vs scope: aligned. Requirement inflation: low. Shape of the role: leans strategy; leans maintain / optimise.

Core capabilities: Salesforce and Pardot administration, archtics or Ticketmaster administration and data cleansing and de-duplication.

Not for you if you want to build new systems from zero, or you need a clearly bounded scope.

Indicative, AI-generated read, no salary range. Full read and sourcing · ReLoop.me