Sr Manager Accounts Receivable

Authority Brands; Atlanta (GA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

PTO

Paid holidays

401(k)

Job summary

Authority Brands Inc. in Atlanta is seeking a Senior Manager, Accounts Receivable to lead the receivables, collections, and bad debt across revenue channels. You will set credit and collection policies, supervise the AR team, and partner with FP&A and operations to improve billing accuracy and cash flow.

This role offers strategic impact and career growth within a growing franchise organization. Experience with ERP (NetSuite) and advanced Excel is required, as is strong communication and

Qualifications

• Bachelor's degree in Accounting, Finance, or related field.
• 8+ years of progressive AR, credit, or collections experience.
• 3+ years of team leadership experience.
• Experience with ERP systems (e.g., NetSuite) and advanced Excel.
• Strong communication and negotiation skills; franchise experience preferred.

Responsibilities

• Serve as escalation point for complex franchisee billing disputes.
• Partner to resolve delinquent accounts, including payment plans and defaults.
• Identify root causes of recurring billing issues and improve billing accuracy.
• Own the bad debt reserve methodology and quarterly reserve analysis.
• Make write-off decisions and document support per policy.
• Monitor aging and bad debt exposure by channel and brand.
• Set and enforce credit, collection, and write-off policies across channels.
• Maintain internal controls over billing and cash application.
• Manage third-party collection agency relationships.
• Lead AR team and provide day-to-day leadership.
• Deliver AR reporting to finance leadership.
• Drive process improvement and automation in collections.
• Support month-end close and reserve analysis.

Skills

Communication skills

Negotiation

Team leadership

Education

Bachelor's degree in Accounting or Finance

Tools

NetSuite

Excel

Job description

Authority Brands Inc. is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ.

Sr. Manager, Accounts Receivable

Position Summary

The Senior Manager, Accounts Receivable leads Authority Brands' receivables, collections, and bad debt functions across all revenue channels, including franchisee billings, private-branded product sales to franchisees, national accounts, and retail customers. This role is the strategic leader of the AR function, focused on resolving complex franchisee billing issues, setting and enforcing credit and collection policies, maintaining strong internal controls, and making judgment calls on write-offs and bad debt reserves. The Senior Manager oversees the AR Supervisor, who manages day-to-day invoicing, cash application, and collections activity.

Key Responsibilities

Franchisee Billing & Issue Resolution

• Serve as the escalation point for complex franchisee billing disputes, including royalty, NAF, technology fee, and product sales balances


• Partner with brand operations, Franchise Compliance, and Legal to resolve delinquent franchisee accounts, including payment plans, defaults, and collection actions


• Identify root causes of recurring billing issues and partner with FP&A and upstream teams to improve billing accuracy

Bad Debt, Reserves & Write-Offs

• Own the bad debt reserve methodology and quarterly reserve analysis across all revenue channels


• Make judgment calls on write-offs, settlements, and reserve adjustments, documenting support in accordance with policy and audit requirements


• Monitor aging and bad debt exposure by channel and brand, identifying at-risk balances and directing corrective action

Policy & Internal Controls

• Set and enforce credit, collection, and write-off policies across franchisee, national account, and retail customer channels


• Maintain internal controls over billing, cash application, credits, and write-offs, aligned with the Delegation of Authority policy


• Manage third-party collection agency relationships and evaluate recovery performance

Team Leadership & Reporting

• Lead and develop the AR Supervisor and team, setting priorities and performance expectations for day-to-day AR operations


• Deliver recurring AR reporting to finance leadership, including aging, collections, bad debt exposure, and cash flow trends by channel


• Drive process improvement and automation initiatives to improve collection outcomes and efficiency


• Support month-end close, reserve analysis, and audit requests related to receivables

Required Qualifications

• Bachelor's degree in Accounting, Finance, or a related field; CPA a plus


• 8+ years of progressive AR, credit, or collections experience, including 3+ years of team leadership


• Demonstrated experience owning bad debt reserve methodologies and write-off decisions


• Experience managing receivables across multiple revenue channels, ideally including franchisee or B2B customers


• Strong knowledge of receivables controls and credit and collection policies


• Experience with ERP systems (e.g., NetSuite or similar) and advanced Excel skills


• Strong communication and negotiation skills, with the ability to resolve sensitive customer and franchisee issues


• Franchise experience strongly preferred.

We believe our greatest assets are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more.

Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions however we do not sponsor Visa’s at this time.

Authority Brands Inc. is an Equal Opportunity Employer