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We are looking for an experienced Billing, AR & Collections Specialist to join our dynamic Legal client based in Los Angeles.
This position will report directly to the Firmwide Managing Partner along with the Chief Finance Officer and be responsible for accounts receivable applications, reconciliation of client accounts, collections efforts, and work alongside legal professionals to ensure the firm’s financial operations run smoothly. The ideal candidate will have a minimum of 3 years of experience in accounts receivable and collections, with a strong understanding of legal billing practices, reconciling accounts, and client relationship management.
Key Responsibilities:
- Oversee the application of incoming receivables, ensuring all invoices are accurate and processed swiftly.
- Confirm the accuracy of billed amounts, ensuring they match retainer agreements, contracts, or billing guidelines.
- Proactively implement collections strategies by reaching out to clients via email or letter to follow up on overdue accounts.
- Directly resolve payment disputes with clients and find mutually agreeable solutions.
- Work closely with attorneys and legal teams to review and resolve discrepancies between client expectations and billed charges, including hourly rates, disbursements, and retainer balances.
- Generate and review detailed aging reports, categorizing overdue accounts by status (e.g., 30, 60, 90 days overdue). Prepare reports for the CFO / MP and advise on steps taken and/or recommended next steps to collect.
- Maintain spreadsheets and large data sets to provide regular updates to senior management regarding accounts receivable status, challenges, and progress on collections.
- Prepare documentation and summaries of disputed or uncollected debts for potential write-offs.
- Act as the primary point of contact for clients with billing or payment concerns.
- Handle sensitive client communications with professionalism, fostering goodwill while maintaining a focus on account payments and collections.
- Investigate discrepancies or disputes related to billing or payments and work toward resolution.
- Collaborate with clients to understand and address payment issues, adjusting billing practices where necessary to accommodate client needs while safeguarding the firm’s financial health.
- Partner with firm management to understand case-specific billing requirements and ensure clients’ invoices reflect accurate and agreed-upon charges.
- Work with other finance team members to ensure alignment on internal processes and improvements to overall efficiency.
Qualifications:
- At least 3 years of experience in accounts receivable and collections, with specific experience in a legal or professional services environment highly preferred.
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred. Will consider work history in lieu of.
- Proficiency in legal billing software (e.g., Aderant, Elite, or other legal accounting platforms) and advanced knowledge of Microsoft Office Suite (Excel, Word, Outlook).
- In-depth understanding of law firm billing procedures, including retainer agreements, timekeeping, disbursements, and legal fee structures.
- Exceptional verbal and written communication skills to clearly articulate billing and collections matters with clients, attorneys, and internal teams.
- Strong attention to detail and excellent problem-solving skills to identify issues, analyze data, and provide solutions for collections and payment disputes.
- Ability to manage multiple tasks efficiently and meet deadlines in a fast-paced, deadline-driven environment.
This is a fully remote, direct hire position that offers excellent benefits and competitive salary.
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Accounting/AuditingIndustries
Legal Services and Insurance
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
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