Sr Inside Sales Rep

Schindler Elevator Corporation (U.S.); Wayne (NJ); On-site; USD 61,000 - 82,000; Full time

Benefits offered by this job

401k match

Healthcare plans

Vacation and holidays

Tuition reimbursement

Parental leave

Development opportunities

Job summary

Schindler Elevator Corporation (U.S.) is seeking a Sr Inside Sales Rep in Wayne, NJ to serve as a critical liaison between customers, the Business Development team, and internal engineering/finance departments. This role manages pricing, quoting, customer service and project management from initial estimation to closeout.

You will ensure profitability, maintain strong relationships, and coordinate cross-functional efforts with local EPCO teams to drive successful installations and modernization

Qualifications

• 3+ years in a high-volume inside sales/customer service/call center environment.
• 3+ years B2B sales experience preferred.
• 1+ years of SAP knowledge.
• 5+ years familiarity with Microsoft Office Suite.
• 5+ years strong communication and interpersonal skills.

Responsibilities

• Prepare pricing estimates, proposals, and quotations based on customer requirements.
• Follow up on outstanding quotes and support sales conversion efforts.
• Serve as primary contact for customers through sales and project lifecycles.
• Support Business Development Managers via customer visits and meetings.
• Maintain customer-focused approach amid changing requirements and technical modifications.
• Manage project progress from quotation to fulfillment and closeout.
• Develop and maintain project schedules, tracking tools, and reports.
• Coordinate installations and modernization projects with local teams.
• Ensure projects meet profitability and organizational objectives.
• Collaborate with BD, Engineering, Finance and EPCO colleagues for execution.
• Coordinate technical decisions and customer engineering communications.
• Provide approved technical submittals to customer teams.
• Identify risks and develop contingency plans.

Skills

Inside sales

B2B sales

SAP

MS Office

Communication

Education

Bachelor's degree in Business/Technology

Tools

Microsoft Office

Job description

Location: Wayne (EPCO), NJ, United States

Job ID: 92865

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Sr Inside Sales Rep

Your Main Responsibilities

This position is a critical liaison between customers, the Business Development team, and internal engineering/finance departments. This role manages the entire sales and fulfillment process, from initial price estimation and quoting, customer service and project management to final fabrication and project closeout. The Sr. Inside Sales Rep ensures projects meet required efficiency and profitability levels while maintaining strong customer relationships and clear communication among all stakeholders.

• Prepare pricing estimates, proposals, and quotations based on customer requirements and specifications.
• Follow up on outstanding quotes and support sales conversion efforts.
• Serve as the primary point of contact for customers throughout the sales and project lifecycle.
• Support Business Development Managers through customer visits, account meetings, job site visits, trade shows, and related events.
• Maintain a customer-focused approach and respond effectively to changing requirements and technical modifications.
• Manage and oversee project progress from initial quotation through fulfillment and project closeout.
• Develop and maintain project schedules, task plans, tracking tools, reports, checklists, and project management documentation.
• Establish project reporting metrics and provide regular status updates to stakeholders.
• Coordinate successful installations and modernization projects in partnership with local management and cross-functional teams.
• Ensure projects are completed efficiently, profitably, and in alignment with organizational objectives
• Partner with Business Development, Engineering, Finance, and local EPCO colleagues to support project execution and profitability.
• Coordinate technical decisions and facilitate communication among internal and external stakeholders.
• Ensure customer requirements and priorities are clearly communicated across the organization to drive alignment.
• Provide approved technical submittals to customer engineering teams.
• Collaborate with customer engineers to resolve technical issues and design challenges.
• Adapt quickly to complex technical changes and evolving project requirements.
• Identify project risks, develop contingency plans, and initiate corrective actions when needed.
• Proactively resolve conflicts, elevate issues early for guidance, and elevate when appropriate.
• Keep customers, management, and project stakeholders informed of project progress, risks, and key issues.
• Establish and communicate clear project priorities, ensuring alignment between customer expectations and project execution.

What You Bring

• Customer service and/or project management experience (in a high volume inside sales, customer service, call center environment: 3+ years required
• B2B sales experience: 3+ years preferred
• Knowledge of SAP: 1+ years required
• Familiarity with Microsoft Office Suite: 5+ years required
• Strong communication and interpersonal skills: 5+ years
• BACHELORS DEGREE (Business & Technology preferred)

Base Salary : $61,000 - $82,000

The above represents the typical salary range for this position. Revisions to the range may be considered based on your experience, education, location, demonstrated skills, and alignment with business priorities. Please note that the compensation listed reflects only base salary and does not include variable incentives or benefits

What’s in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

We Elevate... Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values:

Our Core Values

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.

Discover more on our career website.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.