Sr Implementation Consultant

MediSolution; United States; Remote; USD 75,000 - 85,000; Full time

Job summary

MediSolution is seeking a Sr Implementation Consultant for remote work in the U.S. You will implement Sunrise EMR Core and Ambulatory at client sites, translating clinic workflows into optimized electronic processes and guiding complex configurations.

You will engage with PMs, architects, and clinicians, delivering activation support and ensuring targets are met. Travel up to 10-15% may be required as part of go-live activities.

Qualifications

• 2+ years of hands-on healthcare IT implementation and configuration experience.
• Strong knowledge of EMR/EHR systems.
• Experience with Sunrise EMR (Core or Ambulatory) preferred; Epic or Meditech valued.
• Experience on formal implementation project teams delivering EMR rollouts.
• Clinical background and SQL/SSRS experience preferred.
• Proven client presentation and stakeholder management skills.
• Project management experience with multi-priority coordination.

Responsibilities

• Implement Sunrise EMR Core and Ambulatory at client sites.
• Follow project workplans within contracted scopes with PMs and architects.
• Perform complex system configuration and provide technical guidance.
• Provide workflow consultation on ambulatory processes like registration and scheduling.
• Translate clinic workflows from paper to electronic formats.
• Identify and resolve system/workflow issues; escalate when needed.
• Deliver activation support and help achieve client transformation targets.
• Manage expectations of stakeholders from end-users to CMIOs throughout the project.
• Coordinate on-site support for go-live activities.

Skills

Healthcare IT

EMR Sunrise

Project management

SQL/SSRS

Stakeholder communication

Education

Bachelor’s degree or equivalent years of experience

Tools

SQL

SSRS

Job description

**Job Title: Sr Implementation Consultant Core/ Ambulatory** **Location*****:*** Remote U.S. Role *SunriseTM | Altera Digital Health* **OVERVIEW** As a **Sr Implementation Consultant** on our Professional Services team, you will be a key contributor to the digital transformation of healthcare across Manitoba. This role is central to successfully rolling out our Electronic Medical Records (EMR) to various ambulatory clinics and healthcare institutions across the province. You will be trained to deploy numerous Altera applications, with a primary focus on the Sunrise EMR Core and Ambulatory functionalities, including related products such as DBmotion, CPM, Opal, and Patient Portal. In addition, you will provide expert workflow consulting services by following a structured methodology through all phases of the implementation life cycle. Your efforts will directly ensure the successful and seamless implementation and utilization of our solutions, moving clinics from paper-based to fully electronic platforms. **RESPONSIBILITIES** * Implement the full suite of Altera software solutions, with emphasis on our Sunrise EMR (Core and Ambulatory), at our client sites, primarily in Manitoba.* Perform all project workplan tasks in accordance with contracted project scope, functioning as a vital member of a larger project team (including PMs, Solution Architects, Clinical Consultants, and CMIOs).* Perform complex system configuration tasks, including providing high-level consultation and technical guidance on system configuration to clients.* Provide expert workflow consultation and guidance to clients on critical ambulatory processes, including registration, scheduling, and clinical documentation. You will be responsible for translating existing paper-based clinic workflows into an optimized electronic format.* Proactively identify, resolve, and/or escalate system and complex workflow issues that arise throughout your implementation project.* Provide comprehensive activation support; consistently meet or exceed client utilization and transformation targets.* Set appropriate expectations with various client stakeholders, from end-users to executive leadership (e.g., CMIOs), and expertly manage them throughout the project life cycle.* Anticipate client needs, function as a client advocate, and demonstrate exceptional stakeholder engagement skills to foster successful project delivery.**QUALIFICATIONS** Academic and Professional Qualifications Bachelor’s degree or equivalent years of experience required. Work Experience * 2+ years of hands-on healthcare IT implementation and configuration experience* Strong, demonstrated functional knowledge of an EMR/EHR system* Specific expertise in Altera Sunrise EMR (Core or Ambulatory) is preferred. Experience with Epic or Meditech is also valued if coupled with deep knowledge of essential clinic workflows (e.g., registration, scheduling, clinical documentation).* Must have experience working as part of a formal implementation project team that has successfully rolled out EMR systems.* Clinical background preferred (SME who has rolled out clinics).* Technical background, i.e. background in SQL or SSRS reporting preferred.* Proven client presentation experience; strong written and oral communication skill set, with the ability to communicate effectively with diverse stakeholders (technical resources to executive leadership).* Project management experience; skilled at managing numerous key priorities simultaneously during a long-term (e.g., 12-month) implementation cycle.* History of taking on roles, tasks, and projects where quickly learning new information is required; a "quick study."**TRAVEL** 10-15% travel. Travel is primarily to provide critical on-site support during final go-live activities. **WORK ARRANGEMENTS** * Remote role. Candidates may live anywhere in US. Candidates located in the U.S. will be considered if they possess the skill set required, have a valid passport and are willing to travel to Canada as required. Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example. **Salary Range** $ 75,000 - $ 85,000 USD. The salary range reflects the anticipated base salary for this position at the time of posting. Final compensation may vary based on factors including experience, skills, education