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CenTrak seeks a seasoned Senior Global Product Owner to lead the RTLShardware and firmware lifecycle, translating clinician workflows into scalable, reliable solutions for healthcare environments.
You will drive a value-based roadmap, collaborate with engineering and operations, and lead VOC initiatives to continuously improve product performance and customer outcomes across North America.
It’s fun to work in a company where people truly BELIEVE in what they are doing!
We’re committed to bringing passion and customer focus to the business.
WeareseekingaseasonedSeniorGlobalProductOwnertoleadthedevelopmentandlifecyclemanagementofCenTrak’sRTLShardwareandfirmwaresolutions.Thisindividualwillplayacriticalroleinconnectingcustomerneeds,fieldinsights,andbusinessstrategytodeliverhigh impactproductoutcomes.Theidealcandidatethrivesinafast-paced,cross-functionalenvironmentandbringsastrongabilitytotranslatecomplexhealthcareworkflowsintoscalable,reliableproductsolutions.
Owntheend-to-endlifecycleofRTLShardwareandfirmwareproducts,ensuringperformance,scalability,andclinicalreliability
Driveavalue-basedproductroadmapalignedtoCenTrak’sstrategicprioritiesandreal-worldhealthcarechallenges
Leveragedata,VOC,andfieldfeedbacktocontinuouslyrefineprioritiesandroadmapdirection
Maintainandprioritizeaglobalproductbacklogfocusedoncustomerimpact,businessvalue,andtechnicalfeasibility
Partnercloselywithengineeringteamstoensureclearrequirements,efficientexecution,andtimelydelivery
LeadstructuredVoiceofCustomer(VOC)effortsacrossclinicians,administrators,andoperationalstakeholders
Engagedirectlywithcustomersandfieldteamstounderstandworkflowchallengesandoperationalopportunities
Translateinsightsintoactionableproductenhancementsandinnovations
Collaboratewithengineering,PMO,supplychain,quality/regulatory,sales,services,andmarketingtoensureseamlessdeliveryandadoption
Actasabridgebetweentechnicalteamsandbusinessstakeholders
Leadsustainmentstrategytominimizecustomerdisruptionandensureongoingreliabilityofdeployedsolutions
Driveimprovementsinfieldperformance,issueresolution,andlifecycleefficiency
Monitormarkettrends,competitorlandscape,andemergingtechnologies
IdentifyopportunitiestoenhanceCenTrak’sRTLSplatformcapabilitiesanddifferentiation
Defineandtrackkeyproductperformancemetrics,includingadoption,reliability,andcustomersatisfaction
Communicateproductperformanceandroadmapprogresstoleadership
Bachelor’sdegreeinengineering,business,orarelatedtechnicaldiscipline;advanceddegreesorhybridtechnical/businessbackgroundspreferred.
6-8+ yearsofexperienceinproductownershipormanagementwithastrongemphasisonhardwareandfirmwaredevelopmentandsustainment,ideallyinhealthcareenvironments.
Solidunderstandingofthehealthcaretechnologylandscape;RTLSorMedTechexperienceishighlydesirable.
ProvenexpertiseinAgilemethodologies;CertifiedScrumProductOwner(CSPO)orequivalentcertificationpreferred.AbilitytoworkwithinaPhaseGateprocessforNewProductDevelopment.
Demonstratedabilitytoleadmulti-disciplinaryhardwareinitiativeswithaprovenrecordofachievingprojectmilestones.
Experienceinterfacingwithclinicalprofessionalsandtranslatingclinicalworkflowsintoactionableproductrequirements.
Abilitytoconductproductdemosandconveysolutionvaluetoleadershipandotherstakeholders.
Persuasivecommunicationskills,executivepresence,thoughtfulstakeholdermanagement,andpolishedpresentationskillswithaglobal,cross-culturalperspective.
Abilitytomakedate informeddecisionsinambiguoussituationsandbalanceshort-termneedswithlong-termstrategy.
Willingnessandabilitytotravel(25- 35%)tocustomersitesacrossNorthAmericatocapturedirectfeedbackandensurealignmentwithfieldrealities.
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!