Sr. Executive Assistant I

Liberty Mutual; Boston (MA); On-site; USD 75,000 - 121,000; Full time

Job summary

Liberty Mutual in Boston seeks a Sr. Executive Assistant I to provide confidential administrative support to executives, manage calendars, and coordinate complex travel plans. This role emphasizes efficiency, tact, and adaptability to shifting priorities.

The successful candidate will handle communications, prepare materials, and support meetings and events while maintaining high standards of professionalism and discretion.

Qualifications

• Associate degree or equivalent with 6–8 years of administrative experience at the management level.
• Strong organizational, time-management and detail orientation.
• Professionalism and discretion handling confidential information.
• Diplomacy and tact in dealing with challenging situations.
• Experience supporting executives or senior management.

Responsibilities

• Manage executive calendars, prioritizing meetings and resolving scheduling conflicts.
• Prepare for meetings by creating materials, agendas, and distributing documents.
• Coordinate complex travel arrangements and expense processing.
• Support team meetings and events, virtual or in-person.
• Liaise with external partners and maintain organized records on collaboration platforms.

Skills

Office software

Organizational skills

Professionalism

Diplomacy

Communication

Education

Associate degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

SharePoint

Adobe Acrobat

Job description

Sr. Executive Assistant I

Location: US-MA-Boston

Job ID: 2026-76694

Position Type: Full-Time

Minimum Salary: USD $75,000.00 per year

Maximum Salary: USD $121,000.00 per year

Time Off Accrual: 15 days per year

Description

Job Summary: Provides administrative support for executives while exercising confidentiality, tact, and diplomacy. Manages executive calendars, prepares materials for meetings, triages communications, coordinates and optimizes executive travel plans, and helps to keep executives focused and on schedule. Essence of the role is to enable executives supported to be more productive with their time and to work as efficiently and effectively as possible. This level makes decisions with minimal direction, recommendations are typically accepted by executives, and is able to quickly adapt to changing priorities. In addition, there is a high degree of usage for executive assistant specific support.

Responsibilities

• Identifies the preferred method of support for assigned executives and appropriately accommodates working style. Partners with executives to help them be more efficient and effective with their time, consistently maintaining strong communication.
• Manages executive calendars. Acts as a gatekeeper to include prioritization of meetings and resolving scheduling conflicts. Keeps executives informed of changes and helps to keep them on schedule.
• Triages and responds to various forms of communications based on executive needs and preferences. Coordinates responses to requests for information, surveys, etc.
• Assists executives with preparing for meetings, to include preparing materials, setting up agendas, obtaining materials in advance, and distributing materials. May attend meetings on the executive’s behalf and liaise with external partners.
• Prepares, updates, and organizes information (using PowerPoint, Excel, Word, etc.) for inclusion in huddle boards, reports, correspondence, presentations, budgets, etc. Edits documents for accuracy, format, and arrangement of material.
• Optimizes travel arrangements (transportation, accommodations, agenda) based on executive travel needs and preferences. Manages complex itineraries, to include any changes. Processes related expenses.
• Coordinates/assists with managing team meetings (staff meetings, town halls, quarterly on-sites/off-sites, team gatherings, etc.) whether virtual or in-person. Assists with event planning.
• Assists in keeping executives and their teams well organized, to include online retrieval and archiving on collaboration platforms such as MS Teams and SharePoint, as well as supporting the Company’s records retention schedule.
• Learns and keeps informed of new tools and technologies to further executive productivity. Identifies and communicates useful functionality and assists with troubleshooting.
• Assists with process and/or program management such as maintaining distribution lists, coordinating nominations, distributing updates, administering surveys, conducting research, obtaining resources, preparing documents, etc.

Qualifications

• Solid knowledge of administrative procedures, software applications (such as Microsoft Office Word, Excel, PowerPoint, Teams, Adobe Acrobat, etc.) records management systems, and other business procedures and terminology.
• Excellent organizational skills, time management skills and attention to detail, to include anticipating needs, being resourceful and proactive.
• Displays high degree of professionalism in order to maintain confidential information with discretion, deal with people tactfully, and help establish strong relationships and positive communication.
• Strong ability to read complex settings and respond to challenging people and/or circumstances with diplomacy and tact.
• Competencies typically acquired through an associate’s degree (or equivalent) and 6 to 8 years of relevant and progressively more responsible administrative experience, to include prior experience providing support at the management level.

Employees may apply for a new role after completing 12 months of employment in their current position.

Employees should review all role requirements and apply only for positions for which they are eligible. Hiring processes may vary by country, including differences in procedures, requirements, and timelines. For country-specific details, please consult your local recruiting / HR team.

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.