Sr Executive Assistant

Citizens Bank; San Francisco (CA); Hybrid; USD 66,000 - 87,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Citizens Bank in San Francisco is seeking a Senior Executive Assistant to partner with a top leader in a fast-paced, high-stakes environment. You will manage complex calendars, coordinate meetings and travel, and handle sensitive information with discretion and professional poise.

You will build strong cross-functional relationships, prepare reports and presentations, track expenses, and support executive operations to drive organizational outcomes while maintaining impeccable service and

Qualifications

• 5–8 years of related professional experience supporting high-level leaders or C-suite executives.
• A Bachelor’s degree is highly preferred.
• Exceptional organization, proactive problem-solving, emotional intelligence and strong communication skills.

Responsibilities

• Manage competing priorities simultaneously and in a timely manner.
• Coordinate internal/external meetings, conference calls, and travel; oversee executive calendar.
• Display excellent communication with senior leaders, clients and vendors.
• Perform additional duties as assigned and support with reports and presentations.
• Accurately track expenses and submit expense reports in a timely manner.
• Distribute agendas, meeting materials, and take meeting minutes as needed.
• Data entry/filing and light office management tasks.

Skills

Calendar management

Communication

Organization

Problem solving

Discretion

Travel coordination

Education

Bachelor's degree

Tools

Microsoft Office

MS Teams

SharePoint

SAP Concur

Job description

Description

We are seeking a highly skilled and proactive Senior Executive Assistant who sits in the San Francisco office to serve as a trusted partner to one of the organization's most respected and influential leaders. This is an exciting opportunity for a polished professional who thrives in a fast-paced, dynamic environment and enjoys being at the center of priorities, critical decision-making, and executive operations all while using sound judgment. This role will also have assigned and ad hoc duties needing attention.

The ideal candidate brings exceptional judgment, executive presence, and the ability to anticipate needs before they arise. They will serve as a key advisor and gatekeeper, confidently managing complex priorities, balancing competing demands, and making thoughtful decisions that optimize executive time and organizational effectiveness. Success in this role requires a high degree of discretion, adaptability, and the ability to remain composed while navigating shifting priorities, tight deadlines, and sensitive matters.

This individual will operate with considerable autonomy, building strong partnerships across the organization while ensuring seamless execution of the executive's commitments. The role offers the opportunity to make a meaningful impact by influencing schedules, coordinating high-profile interactions, and helping drive business outcomes through exceptional organization, communication, and operational excellence.

This role is ideal for someone who enjoys operating at a high level, takes pride in delivering exceptional service, and is energized by partnering with leaders who set a high bar for excellence, accountability, and results.

Primary responsibilities include

• Manage competing priorities simultaneously and in a timely manner.
• Coordinates internal/external meetings, conference calls, and domestic/international travel. Full oversight and management of the Executives calendar.
• Displays excellent communication skills in working with senior leaders, clients (internal/external), and vendors.
• Ability to function well in a high-paced environment; performs additional duties as assigned.
• Reports and presentations as needed.
• Accurately tracks expenses/process and submit expense reports in a timely manner.
• Distributes agendas, meeting packages, and responsible for meeting minutes as needed.
• Data entry/filing.
• Oversight and management of small projects or tasks as dictated by the Private Bank Executive Office
• Light office management tasks as needed (greeting visitors, arranging mail, assisting with office events and trainings).

Qualifications, Education, Certifications and/or Other Professional Credentials

Experience: 5 to 8 years of related professional experience, with a proven track record supporting high-level leaders or C-suite executives

Education: A Bachelor’s degree is highly preferred

Core Competencies: Exceptional organization, proactive problem-solving, emotional intelligence, and strong verbal or written communication skills

Technical Proficiency: Strong command of the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration tools like MS Teams, and Sharepoint. Experience with SAP Concur highly preferred

Hours & Work Schedule

• Hours per Week: 40hrs per week
• Work Schedule: M-F 8:30am-5:00pm PST (hybrid, 4 days in-office). Occasional after hours or weekend hours as dictated by Executive’s needs.

Pay Transparency

The salary range for this position is $48.50-$63.00 per hour. This is nonexempt position. Actual pay is based on various factors including but not limited to the work location, budget and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.