Sr. Epic Application Analyst/Designer

Golden Technology; United States; On-site; USD 110,000 - 150,000; Full time

Job summary

Golden Technology is seeking a Senior Epic Analyst to design, configure, test, and implement Epic system changes in a fast-paced healthcare IT environment.

You will lead cross-functional teams, gather requirements, mentor junior analysts, and drive testing, change management, and end-user adoption throughout the project lifecycle.

Qualifications

• Senior Epic Analyst designs, configures, tests, and implements Epic system changes.
• Leads operational work groups to gather and analyze requirements.
• Consults with Epic representatives, leadership, and SMEs to configure Epic software.
• Manages projects and supports end-to-end implementation lifecycle.

Responsibilities

• Analysis/Design: leads needs assessment, software design, implementation and support.
• Collaborates with reporting team to support operational partners need to gather requirements.
• Independently facilitates design of workflows with SMEs; focus on efficiency, process improvements and quality.
• Mentors other analysts in design workflows and analysis.
• Leads testing of software to ensure design objectives; develops and validates testing scripts.
• Defines and develops user access security to protect the system while providing required access.
• Oversees, reviews, and moves build to production as required.
• Clinical/Business Knowledge: partners with clinical/business teams to develop workflows.
• Evaluates new technology aligned with business goals.
• Participates in operational IT meetings for support.
• Testing: performs unit testing and leads functional/integrated testing.
• Maintains integrated testing scripts and supports upgrades.
• Project and Change Management: leads projects per Enterprise PMO from scoping to operations.
• Collaborates on change management strategies and plans for implementations.
• Addresses impacts from system changes when implementing new functionality.
• Maintenance/Support: troubleshoots interfaces and application issues; 24x7 on-call.
• Keeps security and adheres to change control processes.
• Mentors and trains team members; onboards new hires.
• Administrative Documentation: creates policies and maintains system docs.
• Guides documentation standards and coordinates docs across teams.
• Develops end-user training materials and participates in training efforts.
• Trains new team members as mentor.

Skills

Epic experience

Requirements gathering

Stakeholder engagement

Testing and QA

Project leadership

Mentoring

Education

Healthy Planet Clinical and Analytics Certification

High School Equivalent / GED

Epic Application Certification

Bachelor's Degree in Information Systems/Business/Healthcare

Job description

The Senior Epic Analyst designs, configures, tests, and implements changes of assigned Epic system applications. They will lead operational work groups and teams to gather and analyze requirements for new requests. In this role, the senior Epic Analyst consults with Epic representatives, leadership, and subject matter experts to engage stakeholders to configure and build Epic software and applications. The role includes the management of projects; working through complex problems, performing and supporting application upgrades, provides solutions, develops and documents workflows harmonized with systems, and supports the implementation life cycle to include end user adoption.

Responsibilities:

• Analysis / Design
• Leads needs assessment, software design, implementation and support.
• Collaborates with reporting team to support operational partners need to gather requirements.
• Independently facilitates design of workflows in conjunction with the appropriate subject matter experts; workflows will focus on designing improved efficiencies, solving complex workflow issues and incorporating quality initiatives.
• Mentors other analysts with completing design workflows and analysis.
• Leads functional and integrated testing of the software to ensure that the design objectives are met, including the development and validation of testing scripts.
• Defines and develops user access security to protect the system while providing users with the access required.
• Oversees, reviews, and moves build to production as required.
• Clinical / Business Knowledge
• Comprehends with high degree of clinical or business departments' processes and partners with them to develop supporting workflows
• Evaluates possible implementation of new technology, consistent with the goal of improving existing systems and technologies and in meeting the needs of the business.
• Participates and contributes in operational meetings to provide Information Technology support and expertise.
• Testing
• Performs unit testing of all need build they are assigned and assists other application analyst as needed.
• Leads functional and integrated testing of software to ensure that design objectives are met, including development and validation of testing scripts.
• Develops, modifies and maintains integrated testing scripts owned by their areas.
• Project and Change Management
• Leads projects following the framework of the Enterprise Project Management Office on all phases of a project from scoping and design through implementation and transition to operations.
• Collaborates across teams to develop change management strategy and plans for implementations.
• Develops plans to address impacts from system changes when implementing new functionality.
• Maintenance/Support
• Supports and troubleshoots interfaces for inbound/outbound transaction errors; helps monitor interface error queues.
• Troubleshoots application issues, with/without vendor assistance to resolution.
• Leads escalation of issues with appropriate internal resources, to resolution.
• Independently leads application upgrade tasks and troubleshooting efforts and provides guidance to application analysts and leadership.
• Provides 24 x 7 support scheduled and routine assignments for on-call rotation.
• Maintains security for assigned applications.
• Adheres to change control processes per best practice and processes defined to protect the system(s).
• Mentors and develops team members.
• Instructs teams members on design, configuration work, and assignments.
• Onboards and trains new team members.
• Administrative Documentation Requirements
• Develops policies and procedures in collaboration with clinicians, other system analyst team members, and IT Epic team manager
• Creates and maintains system documentation; ensuring that documentation is updated accurately and timely.
• Guides other team members in ensuring good documentation standards and coordinates efforts to maintain appropriate system documentation.
• Provides input to components of development of end-user training materials and participates in training efforts.
• Trains new members of the team, acting as mentor or coach for junior team members by providing guidance and support.

Required Qualifications:

• Healthy Planet Clinical and Analytics Certification (Required)
• High School Equivalent / GED (Required) and
• 4+ years in designing, configuring, testing and maintaining Epic applications (Required)
• Epic Application Certification (Required)

Preferred Qualifications:

• Bachelor's Degree in Information Systems/Business/Healthcare Related Field (Preferred)
• 2+ years working in a health care related IT environment (Preferred)

Why Golden Technology?

Founded in 1997, Golden Technology has grown from a

two-person vision into a trusted partner for Fortune 500 clients nationwide.

Along the way, we’ve built a culture centered on family, professional growth,

and giving back to our communities through our Golden Community