Sr Enterprise Federal Account Executive - National Security

ServiceNow; Maryland; Remote; USD 128,000 - 212,000; Full time

Job summary

An innovative firm is seeking a Sr Enterprise Federal Account Executive to drive new business within the US Federal Government. This role involves developing relationships with key stakeholders, executing sales strategies, and serving as a trusted advisor to agencies. The ideal candidate will have a proven track record in software sales, particularly within government sectors, and the ability to integrate AI into decision-making processes. Join a dynamic team where your contributions will directly impact the future of technology and government collaboration.

Benefits

Health Plans

401(k) Plan with Company Match

Flexible Spending Accounts

Equity Options

Flexible Time Off

Family Leave Programs

Qualifications

• 10+ years of sales experience in software or solutions.
• Experience with government agencies and understanding their missions.

Responsibilities

• Develop relationships with Program Directors in Government Agencies.
• Drive ServiceNow products to agency clients as a Core Sr Account Executive.

Skills

Sales Experience

Relationship Building

AI Integration

Government Sales

Negotiation Skills

Customer Success Focus

Job description

Sr Enterprise Federal Account Executive - National Security

• Full-time
• Employee Type: Regular
• Region: AMS - North America and Canada
• Work Persona: Remote

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers with a restless curiosity and a drive for ingenuity. We support your best work by fostering a work environment where you can live your best life and share your talents. We dream big together, supporting each other to realize our individual and collective dreams. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're listed among FORTUNE's World's Most Admired Companies in 2021.

The Enterprise Federal Account Executive will be responsible for new business within the US Federal Government, supporting the missions of Intelligence Federal Agencies. This will involve account planning, territory management, researching prospects, employing business development strategies, and executing field-based sales activities within a defined set of prospects, territories, or verticals.

What you get to do in this role:

• Develop relationships with multiple Program Directors within Government Agencies and Offices.
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing).
• Drive all lines of ServiceNow products to agency clients as a Core Sr Account Executive.
• Serve as a trusted advisor to agencies by understanding their business and advising on how ServiceNow can support their current and future roadmaps.
• Coordinate client engagements by involving product line specialists, value consultants, principal architects, sales leadership, customer advocates, and product leadership teams.

To be successful in this role you have:

• Experience in leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's industry impact.
• 10+ years of sales experience within software or solutions sales organizations.
• Proven ability to establish trusted relationships with current and prospective clients and teams at executive and cabinet levels.
• Experience in generating new business, negotiating deals, and maintaining strong relationships with Program Directors.
• Understanding of agency missions and prior experience selling to government agencies.
• Track record of achieving and exceeding sales targets.
• Ability to understand the broader IT landscape and our strategic plans.
• Experience promoting a customer success focus in a collaborative, team-oriented environment.
• Willingness to travel up to 40%.
• TS/SCI with FS Poly Clearance.

We offer a competitive compensation package, including a base salary ranging from $128,400 to $211,900, plus equity (if applicable), variable/incentive compensation, and comprehensive benefits. Compensation varies based on location, qualifications, and experience. Benefits include health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time off, and family leave programs.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, creed, religion, sex, sexual orientation, national origin, age, disability, gender identity, marital status, veteran status, or any other protected category.

If you require accommodations during the application process, contact us at [e-mail].

Employment is contingent upon obtaining any necessary export licenses from the U.S. Government for positions requiring access to technical data subject to export control regulations.

Beware of job scams. All genuine postings are listed on the official ServiceNow Careers site.

Work Personas:

• Required in Office: Employees work 100% from a designated office location.
• Flexible: Employees work roughly 3 days/week from an office and can choose to work remotely for the remaining days, within their regional boundaries.
• Remote: Employees work exclusively outside of a ServiceNow office, within their regional boundaries, and are not required to be in the office.