SR Dispatcher

Central Transport; Providence (RI); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401k

Paid Time Off

Medical/Dental Insurance

Flexible Spending Account

Life Insurance

Job summary

Central Transport LLC is seeking a hands-on operations leader to oversee outbound terminal activities in Providence, RI. You will manage loading, forklift movement, and the unloading of palletized freight, ensuring safety, accuracy, and on-time performance.

Responsibilities include directing up to 30 local LTL drivers and dock staff, monitoring cube/weight, driving KPI results, and maintaining OSHA-compliant safety.

Qualifications

• Experience in transportation, cross docking, or shipping/receiving environments (LTL preferred).
• Strong leadership qualities and drive for operational excellence.
• Desire to surround customers with excellence in service.
• High aptitude for technology and process improvement.
• Ability to multitask while maintaining attention to detail.
• Excellent written and verbal communication skills.
• Associates or Bachelor's Degree preferred but not required.

Responsibilities

• Oversee outbound operations for your designated section of the terminal dock.
• This includes loading, forklift traffic management, and unloading palletized freight.
• Manage up to 30 local LTL drivers and dock personnel to meet production goals.
• Ensure proper load of carriers by monitoring cube and trailer weight.
• Provide leadership and accountability to drivers, dock workers and dock hands.
• Monitor dock production to meet or exceed KPI goals.
• Monitor hours and overtime.
• Maintain a safe work environment compliant with DOT/OSHA standards.
• Ensure company operational model compliance.
• Support a culture of excellence in quality of product to internal and external customers.

Skills

Leadership qualities

Experience in transportation

Customer service excellence

Technology aptitude

Multitasking / detail oriented

Written and verbal communication

Education

Associates or Bachelor's Degree (preferred)

Job description

Central Transport is one of the nation’s most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico.

Our Growth is Creating Great Opportunities!

Our team is expanding, and we want to hire the most talented people we can.Continued success depends on it!Once you’ve had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!

Thanks for your interest in working on our team!

Central Transport LLC is one of the nation’s most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry’s most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they’ve ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company.

Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance.

Salary: $60,000-$75,000 + 10% bonus potential

Shift: 10:00am-8:00pm Monday-Friday

Ideal Candidate Requirements:

• Experience in a transportation, cross docking, or shipping and receiving environment (preferably within the LTL industry)
• Strong leadership qualities
• Desire to surround customer with excellence in service
• High aptitude for technology
• The ability to multi-task while being detail oriented
• Excellent written and verbal communication skills
• An Associates or Bachelor’s Degree, preferred but not required

Duties include, but are not limited to:

• Oversee outbound operations for your designated section of the terminal dock
• This includes the process of loading, managing forklift traffic, and overseeing the proper unloading of palletized freight.
• Manage up to 30 local LTL drivers and dock personnel to achieve a designated production schedule.
• Ensure proper load of carriers by monitoring the cube and weight of trailers
• Provide leadership and accountability to a team of drivers, dock workers and dock hand.
• Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded.
• Monitor hours and overtime.
• Maintain a safe work environment compliant with state and federal DOT/OSHA standards.
• Ensure company operational model compliance.
• Support a culture of excellence in quality of product to internal and external customers