Operations Supervisor

Central Transport; Charlotte (NC); On-site; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical/Dental Insurance

Flexible Spending Account

Life Insurance

Job summary

A leading LTL carrier in Charlotte seeks an Operations Manager for their terminal dock. This role includes overseeing outbound operations, managing a team of LTL drivers and dock personnel, and ensuring safety compliance. The ideal candidate has experience in transportation, strong leadership skills, and an aptitude for technology. A competitive salary and benefits package, including PTO and insurance, are offered.

Qualifications

• Experience in a transportation, cross docking, or shipping and receiving environment (preferably within the LTL industry).
• Desire to provide excellence in customer service.
• Ability to multi-task while being detail-oriented.

Responsibilities

• Oversee outbound operations for the terminal dock.
• Manage up to 30 local LTL drivers and dock personnel.
• Monitor dock production and ensure compliance with safety standards.

Skills

Experience in transportation

Familiar with customs

Strong leadership qualities

Excellent communication skills

High aptitude for technology

Education

Associates or Bachelor’s Degree

Job description

Central Transport LLC is one of North America's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations across our network, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry’s most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they’ve ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company.

Our employees enjoy a competitive salary and benefits package, including: Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance.

LOCATION:

601 Johnson Road, Charlotte, NC 28206

Shift:

3:00am - 1:00pm, Tuesday-Saturday

Ideal Candidate Requirements:

• Experience in a transportation, cross docking, or shipping and receiving environment (preferably within the LTL industry)
• Familiar with customs and cross-border transportation
• Strong leadership qualities
• Desire to surround customer with excellence in service
• High aptitude for technology
• The ability to multi-task while being detail oriented
• Excellent written and verbal communication skills
• An Associates or Bachelor’s Degree, preferred but not required

Duties include, but are not limited to:

• Oversee outbound operations for your designated section of the terminal dock
• This includes the process of loading, managing forklift traffic, and overseeing proper picking/sortation of palletized freight.
• Manage up to 30 local LTL drivers and dock personnel to achieve a designated production schedule.
• Utilizing your independent judgement to build loads based on available labor and freight levels.
• Ensure proper load of carriers by monitoring the cube and weight of trailers
• Provide leadership and accountability to a team of drivers, dock workers and dock hand.
• Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded.
• Monitor hours and overtime.
• Maintain a safe work environment compliant with state and federal DOT/OSHA standards.
• Ensure company operational model compliance.
• Support a culture of excellence in quality of product to internal and external customers