Sr. Director / VP, Autonomous Vehicle & Robotics Operations

taskus; San Antonio (TX); On-site; USD 160,000 - 220,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off including vacation, sick

Job summary

TaskUs is seeking a Senior Director / Vice President for Autonomous Vehicle & Robotics Operations to own end-to-end delivery, from perception data labeling to remote assistance and incident response, for leading AV and robotics clients. You will set the operating model, build leadership, and be accountable for client outcomes, quality, safety and P&L.

This role requires leading multi-site programs in a 24/7 environment, scaling talent, partnering with Sales and Solutions to expand offerings, and

Qualifications

• Experience leading AV and robotics programs with end-to-end delivery.
• Strong leadership of multi-site, multi-client programs.
• Proven ability to manage budgets, margins, and client satisfaction.

Responsibilities

• Own delivery and P&L for AV/robotics programs across sites and clients.
• Design scalable 24/7 workflows for remote assistance, teleoperation, fleet support, and data tasks.
• Establish safety, incident management, and audit readiness per applicable standards.
• Partner with customers as executive sponsor; shape roadmaps and staffing needs.
• Scale talent by recruiting, training, and certifying remote operators and program managers.
• Embed automation and ML-assisted labeling to improve cost per task and accuracy.
• Expand offerings with cross-functional teams in Sales and Solutions.

Skills

P&L ownership

Executive leadership

Program management

Remote/distributed operations

Job description

About TaskUs:

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer:

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Salary Range:

per year.

Pay Transparency Statement:

The base salary range represents the low and high end of the anticipated salary range for this position across our US locations. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Actual salary will be determined based on various factors including, but not limited to, the candidate's qualifications, experience, skills, and specific geographic location.

Benefits:

• medical, dental, and vision insurance
• 401(k) with company match
• paid time off including vacation, sick leave, and holidays

Application Window:

This position is expected to remain open until 11-30-2026 . We recommend that interested candidates apply within 7 days of the posting date to ensure consideration.

Job Description:

Salary Range:

$160,000 - $220,000 per year.

Senior Director / Vice President, Autonomous Vehicle & Robotics Operations

About the Role

TaskUs partners with the world's most innovative technology companies to power the data, safety, and human-in-the-loop operations behind AI. As autonomous driving and robotics programs move from pilots to commercial scale, our clients need a delivery partner that can run safety-critical operations around the clock with the rigor of an AV operator and the scale and agility of a leading BPO. We are seeking a senior operator to build and lead our AV and Robotics Operations business. You will own end-to-end delivery, from perception data labeling and scenario QA to remote assistance, teleoperation, fleet support, and incident response, for leading autonomous vehicle and robotics customers. You will set the operating model, build the leadership bench, and be accountable for client outcomes, quality, safety, and P&L.

What You Will Do

• Own delivery and P&L. Lead multi-site, multi-client AV and robotics programs with full accountability for revenue growth, gross margin, utilization, and client satisfaction.
• Build the operating model. Design scalable, 24/7 workflows for remote assistance, teleoperation, fleet and depot support, data collection, annotation, simulation and scenario review, and edge-case triage.
• Drive safety and quality. Establish safety-case-aligned processes, incident management, root-cause analysis, and audit readiness (e.g., ISO 26262, SOTIF/ISO 21448, UL 4600, ISO 3691-4 and relevant ANSI/RIA standards as applicable).
• Partner with customers. Act as executive sponsor for strategic AV and robotics accounts; run QBRs, shape roadmaps, and translate evolving ODD, model, and fleet requirements into staffing, tooling, and process plans.
• Scale talent. Recruit, train, and certify remote operators, fleet technicians, annotators, QA leads, and program managers; define career paths, competency frameworks, and fatigue and wellness standards for safety-critical roles.
• Lead through technology and AI. Embed automation, ML-assisted labeling, tooling, and analytics to improve cost per task, latency, and accuracy; collaborate with Product, Engineering, and Security on platforms and integrations.
• Expand the business. Partner with Sales, Solutions, and Strategy to develop new offerings (e.g., teleoperation-as-a-service, robotics data collection, humanoid and warehouse robotics support), pricin