Sr. Director, People Operations & Total Rewards

Ladders; New York (NY); On-site; USD 200,000 - 225,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and/ or

Equity grants for all employees

Flexible paid time off and parental le

Company-paid professional coaching

401(k) match and student loan matching

Job summary

Ladders in New York, NY is seeking a Sr. Director, People Operations & Total Rewards to lead the strategy and execution of core people operations and total rewards programs in a fast-moving, high-growth environment.

The role partners with senior finance and people leadership to shape compensation, benefits, payroll, and HR systems, supporting growth and employee experience while ensuring compliance and data-driven decision-making across the organization.

Qualifications

• 10+ years in People Operations and Total Rewards, with 5+ years in leadership roles.
• Deep knowledge of payroll, benefits, and employment laws.
• Proven leadership in high-growth environments.
• Experience with HR systems like ADP and CultureAmp.
• Strong project management and process design skills.
• Detail-oriented with a proactive approach to operational excellence.

Responsibilities

• Design and implement compensation structures and equity programs.
• Lead market benchmarking and pay equity analyses.
• Collaborate with CPO and CFO on compensation strategy and budgeting.
• Manage benefits programs ensuring compliance with regulations.
• Cultivate relationships with benefits providers and HR technology vendors.
• Oversee payroll function for accuracy and compliance.
• Own HRIS and ensure data accuracy and actionable analytics.

Skills

People operations leadership

Total rewards

Payroll

Benefits administration

HR systems (ADP, CultureAmp)

Data analytics

Tools

ADP

CultureAmp

Job description

For our client, we are seeking a Sr. Director, People Operations & Total Rewards to join the team of a leader in the Finance & Insurance space.

This leader will own the strategy and execution of core people operations and total rewards programs in a fast-moving, high-growth environment. The role will partner closely with senior finance and people leadership to shape compensation, benefits, payroll, and HR systems that support both business growth and employee experience. It is a highly cross-functional position with meaningful influence on compliance, operational excellence, and data-driven decision-making across the organization.

The ideal candidate will bring deep expertise in compensation design, benefits administration, and people operations, along with the ability to build scalable processes and lead through change. This role will also be responsible for strengthening analytics, improving data quality, and ensuring the organization’s total rewards practices remain competitive and compliant in the financial services sector.

Location: New York, NY

Compensation: $200,000 – $225,000 annually

Responsibilities

• Design and implement compensation structures and equity programs
• Lead market benchmarking and pay equity analyses
• Collaborate with CPO and CFO on compensation strategy and budgeting
• Manage benefits programs ensuring compliance with regulations
• Cultivate relationships with benefits providers and HR technology vendors
• Oversee payroll function for accuracy and compliance
• Own HRIS and ensure data accuracy and actionable analytics

Qualifications

• 10+ years of experience in People Operations and Total Rewards, with 5+ years in leadership roles
• In-depth knowledge of payroll, benefits, and employment laws
• Proven leadership in high-growth environments
• Experience with HR systems like ADP and CultureAmp
• Strong project management and process design skills
• Detail-oriented with a proactive approach to operational excellence

Benefits

• Comprehensive medical, dental, and vision coverage
• Equity grants for all employees
• Flexible paid time off and paid parental leave
• Company-paid professional coaching
• 401(k) match and matching on student loan payments

Our client is an equal opportunity employer.