Sr. Director of Outreach and Training

Calibrate North; Timonium (MD); Híbrido; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Calibrate North in Maryland seeks a Senior Director of Outreach and Training to lead statewide outreach, education, and training initiatives such as MHFA and QPR. The role involves supervising the MHFA Training Director and program leaders, expanding partnerships, and ensuring program quality and fiscal stewardship across Maryland.

You will strengthen evaluation, demonstrate outcomes, and grow fee-for-service training revenue, while aligning efforts with communications, development, and

Formación

• The candidate has five+ years of progressive leadership in outreach, education, or training in public/behavioral health.
• Bachelor's degree from an accredited college or university is required.
• Demonstrated success in strategic program growth and improvement.
• Experience supervising managers and cross-functional teams.
• Statewide or multi-site outreach experience is preferred.
• Knowledge of behavioral health resources and access to care issues.
• Strong program evaluation and outcomes reporting experience.
• Budgeting, grant- or contract-funded program management experience.
• Proficiency with MS Office; Salesforce, SharePoint, and LMS experience preferred.

Responsabilidades

• Provides strategic leadership for outreach, education, and training portfolios.
• Supervises program leaders, setting goals and ensuring accountability.
• Builds partnerships with community-based orgs, agencies, and funders.
• Oversees budgets, quality assurance, evaluation, and reporting.
• Aligns activities with organizational priorities and cross-department goals.
• Oversees data capture, reporting, and system improvements with IT and program leads.
• Drives fundraising and revenue through fee-for-service training initiatives.
• Maintains relationships with national bodies and statewide partners.

Conocimientos

Strategic leadership

Public health

Behavioral health

Team supervision

Cross-functional work

Budgeting

Grant reporting

Revenue generation

CRM experience

Salesforce

Educación

Bachelor's degree

Herramientas

Salesforce

SharePoint

Learning management systems

Descripción del empleo

Job Description

Title: Senior Director of Outreach and Training

Location: Lutherville, MD (Hybrid)

Terms: Full-Time/Permanent

Overview:

The Senior Director provides strategic leadership for our non-profit client's statewide outreach, education, and training portfolio, including Mental Health First Aid (MHFA) and Question, Persuade & Respond (QPR). This role oversees programs that increase behavioral health awareness, reduce stigma, develop community knowledge and skills, strengthen partnerships, promote access to resources and supports, and advance mental well-being across Maryland.

The Senior Director sets direction and ensures strong performance across multiple program areas, directly supervises the MHFA Training Director and other designated program leaders, and advances operational effectiveness, program quality, and sustainability. A central responsibility is to strengthen evaluation and demonstrate meaningful outcomes and public value, while growing partnerships and fee- for-service training revenue to sustain the organization’s impact.

Responsibilities:

Provides strategic leadership for outreach, education, and training portfolio, including child and family behavioral health awareness, older adult initiatives, community education, resource dissemination, MHFA, and QPR, ensuring alignment, quality, consistency, and continuous improvement across programs.

Supervises and develops program leaders, including the MHFA Training Director, establishing clear goals, performance expectations, and accountability while supporting effective coordination and program delivery.

Builds and sustains partnerships with community-based organizations, public agencies, providers, advocates, funders, and other stakeholders; guides statewide outreach and training growth, visibility, and access.

Partners across departments to align outreach and training activities with communications, advocacy, development, operations, and other organizational priorities.

Oversees program budgets, quality assurance, evaluation, performance measures, and grant and contract reporting; holds program leaders accountable for training standards, program fidelity, fiscal stewardship, and measurable outcomes.

Partners with IT and program leaders to strengthen Salesforce and relevant training and learning management systems, including data capture, deliverable tracking, reporting, and decision- making.

Strengthens and diversifies funding by securing $20K in Children's Campaign sponsorship revenue and $20K from fee-for-service housing initiatives, and provides strategic oversight of training sales and partnerships to generate $200K in unrestricted fee-for-service training revenue.

Provides senior-level oversight of MHFA and QPR strategy and performance, supporting the MHFA Training Director's management of staff, contracted trainers and instructors, program partnerships, instructor development, and the Annual Instructor Summit.

Supports the MHFA Training Director in maintaining effective relationships with the National Council for Mental Wellbeing, funders, and statewide partners, while ensuring training delivery and expansion remains aligned with the organization's strategic priorities.

Requirements

Qualifications

Minimum of five years of progressive experience leading community outreach, education, training, public health, behavioral health, or related programs serving diverse populations.

Bachelor's degree from an accredited university or college

Demonstrated success in strategic program development, implementation, growth, and continuous improvement of outreach, education, or training initiatives.

Experience supervising managers and leading cross-functional work across multiple programs or initiatives.

Experience with statewide or multi-site outreach, education, training, awareness, or community engagement initiatives, including events, campaigns, training programs, and development of community-facing content and resources.

Knowledge of behavioral health systems, community resources, and factors that affect access to care for individuals and families.

Strong experience with program evaluation, outcomes measurement, and continuous improvement, including demonstrating effectiveness, impact, and value to funders and stakeholders.

Experience with budgeting, fiscal oversight, grant- or contract-funded programs, and revenue-generating education or training services.

Experience leading systems improvement efforts supporting program operations, training quality, performance tracking, and grant or contract reporting.

Proficiency in Microsoft Office required; experience with Salesforce or other CRM platforms,

SharePoint, project management tools, and learning management systems preferred.

Ability to provide strategic oversight of instructor-led training programs, external trainer networks, and quality or fidelity standards; knowledge of MHFA and QPR preferred.