Sr. Director, Human Resources Old Navy HQ

Gap Inc; San Francisco (CA); On-site; USD 250,000 - 350,000; Full time

Job summary

Gap Inc. in San Francisco is seeking a Senior Director, Human Resources for Old Navy HQ.

You will lead the HR function for HQ, partnering with senior executives to shape organization and talent strategies that enable the brand to perform today and grow for the future. Based in San Francisco, you will oversee a HQ HR team, drive leadership development, succession planning, and workforce planning, while leveraging data, analytics and AI-enabled tools to inform decisions.

Qualifications

• 12+ years of progressive HR experience in a large, matrixed organization.
• Experience shaping HR strategy for senior executives and organizational design.
• Experience in retail or consumer business is a strong plus.
• Strong partnership with senior leaders and ability to translate business strategy into people actions.
• Proven leadership of HQ HR teams and cross-functional collaboration.

Responsibilities

• Shape people and organization strategy for Old Navy HQ aligning with brand priorities.
• Partner with HR leadership to unify HQ and Field HR operations.
• Advise senior leaders on talent, leadership, and workforce planning.
• Lead succession planning, development, and performance processes.
• Use data and AI-enabled insights to drive decisions.
• Lead a high-performing HQ HR BP team and coordinate with Total Rewards, Talent Acquisition, and other HR teams.

Skills

Senior HR leadership

Organization design

Talent management

Data analytics

AI-enabled tools

Cross-functional partnership

Tools

Analytics software

AI tools

Job description

About the Role

Old Navy brings great style and value to families everywhere, and we are continuing to evolve how we work, how we lead and how we build the capabilities that will drive the brand forward. As Senior Director, Human Resources, Old Navy HQ, you will have an opportunity to help shape that evolution, working side by side with the senior leaders who set the brand's direction.

Based in San Francisco, you will report directly to the SVP, Head of HR, Old Navy, and sit on the Old Navy HR Leadership Team. You will serve as the HR leader for Old Navy's headquarters organization, partnering with senior executives to build the organization, talent and capabilities the brand needs to perform today and grow for the future. You will influence decisions across organization and workforce strategy, leadership, talent and culture, bringing together business context, people insights and a strong point of view to turn complex challenges into clear action.

What You'll Do

• Shape the people and organization strategy for Old Navy HQ, translating brand and business priorities into focused workforce, organization, talent and leadership priorities.
• Partner with the Old Navy Head of Field HR and Talent Partner to align on overall Old Navy HR strategy, so HQ and Field operate as one HR organization, with a shared point of view and a consistent experience for leaders and employees.
• Serve as a trusted advisor to senior leaders, bringing perspective, challenge and sound judgment to important business, organization and people decisions.
• Build the organization and capabilities Old Navy needs for the future through organization design, workforce planning and thoughtful consideration of roles, operating models, decision making and how work gets done.
• Strengthen leadership and talent across the organization through succession, talent planning, development, performance and internal mobility, with particular focus on building strong leadership pipelines and critical capabilities.
• Use data, analytics and AI-enabled tools, along with business insight and external trends, to identify what matters, helping leaders understand organizational health, workforce opportunities and talent risks, and translating those insights into action.
• Lead the people side of significant business change, helping the organization navigate shifts in strategy, structure, technology and ways of working while maintaining clarity, engagement and performance.
• Lead a high-performing team of HQ HR business partners who support senior executives, developing them into progressive, strategic advisors. Set clear priorities, build HR capability and partner across Talent Management, Employee Relations, Total Rewards, Talent Acquisition and other HR teams to deliver connected solutions for the business.

Who You Are

• You have 12+ years of progressive HR experience, including proven experience operating as a senior HR leader in a large, complex, matrixed business, connecting business strategy, organization and talent in ways that improve performance.
• Experience in retail or another consumer, customer-driven business is a strong plus.
• You are a credible and influential partner to senior leaders, able to challenge thinking, navigate competing perspectives and bring clarity to high-stakes decisions.
• You have led through significant organization and business change, balancing the needs of the business, employees and the longer-term health of the organization.
• You are a proven people leader who builds strong HR teams and develops progressive, strategic HR business partners. You set a high bar for partnership and create an environment where people can make decisions and operate with confidence.
• You bring strong business and commercial acumen and are as comfortable discussing business performance, operating choices and organizational tradeoffs as you are discussing people strategy.
• You use data, external perspective and curiosity to form a point of view, recognize patterns and opportunities, challenge assumptions and make sound decisions when the path is not obvious.
• You are a forward-looking and adaptable leader who looks for better ways to work, embraces AI, analytics and other new tools with sound judgment to evolve how work gets done, without chasing trends.