Old Navy Sr. Director, Human Resources Old Navy HQ

Gap Inc.; San Francisco (CA); On-site; USD 211,000 - 284,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) plan with company match

Employee stock purchase plan

Medical, dental, vision and life保险

Job summary

Gap Inc. (Old Navy HQ) in San Francisco seeks a Senior Director, Human Resources to shape the HR strategy for the HQ organization and lead a high‑impact HR team.

You will partner with senior executives to build the organization, talent and capabilities needed for today and growth for tomorrow. You will report to the SVP, Head of HR, and influence organization design, workforce planning and leadership pipelines across the HQ.

Qualifications

• 12+ years of progressive HR experience, including senior leadership in a large, matrixed business.
• Retail or consumer business experience is a strong plus.
• Proven ability to partner with senior leaders and influence high-stakes decisions.

Responsibilities

• Shape the people and organization strategy for Old Navy HQ, aligning with brand priorities.
• Partner with Head of Field HR and Talent Partner to unify HQ and Field HR.
• Serve as trusted advisor to senior leaders on business, organization and people decisions.
• Build organization capabilities through design, planning and operating model decisions.
• Strengthen leadership and talent through succession, planning and development.

Skills

Senior HR leadership

Executive partnership

HR strategy & org design

Data analytics

AI and analytics tools

Tools

AI tools

Analytics tools

Job description

About Old Navy

Forget what you know about old‑school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must‑have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast‑paced environment where our employees can be their most authentic selves. Here, we're family.

About the role

Old Navy brings great style and value to families everywhere, and we are continuing to evolve how we work, how we lead and how we build the capabilities that will drive the brand forward. As Senior Director, Human Resources, Old Navy HQ, you will have an opportunity to help shape that evolution, working side by side with the senior leaders who set the brand's direction.

Based in San Francisco, you will report directly to the SVP, Head of HR, Old Navy, and sit on the Old Navy HR Leadership Team. You will serve as the HR leader for Old Navy's headquarters organization, partnering with senior executives to build the organization, talent and capabilities the brand needs to perform today and grow for the future. You will influence decisions across organization and workforce strategy, leadership, talent and culture, bringing together business context, people insights and a strong point of view to turn complex challenges into clear action. This is a role for someone who wants to be close to the business and help shape what comes next. You will have real ownership of how the HQ organization is built, led and prepared for what lies ahead.

What you’ll do

• Shape the people and organization strategy for Old Navy HQ, translating brand and business priorities into focused workforce, organization, talent and leadership priorities.
• Partner with the Old Navy Head of Field HR and Talent Partner to align on overall Old Navy HR strategy, so HQ and Field operate as one HR organization, with a shared point of view and a consistent experience for leaders and employees.
• Serve as a trusted advisor to senior leaders, bringing perspective, challenge and sound judgment to important business, organization and people decisions.
• Build the organization and capabilities Old Navy needs for the future through organization design, workforce planning and thoughtful consideration of roles, operating models, decision making and how work gets done.
• Strengthen leadership and talent across the organization through succession, talent planning, development, performance and internal mobility, with particular focus on building strong leadership pipelines and critical capabilities.
• Use data, analytics and AI‑enabled tools, along with business insight and external trends, to identify what matters, helping leaders understand organizational health, workforce opportunities and talent risks, and translating those insights into action.
• Lead the people side of significant business change, helping the organization navigate shifts in strategy, structure, technology and ways of working while maintaining clarity, engagement and performance.
• Lead a high‑performing team of HQ HR business partners who support senior executives, developing them into progressive, strategic advisors. Set clear priorities, build HR capability and partner across Talent Management, Employee Relations, Total Rewards, Talent Acquisition and other HR teams to deliver connected solutions for the business.

Who you are

• You have 12+ years of progressive HR experience, including proven experience operating as a senior HR leader in a large, complex, matrixed business, connecting business strategy, organization and talent in ways that improve performance.
• Experience in retail or another consumer, customer‑driven business is a strong plus.
• You are a credible and influential partner to senior leaders, able to challenge thinking, navigate competing perspectives and bring clarity to high‑stakes decisions.
• You have led through significant organization and business change, balancing the needs of the business, employees and the longer‑term health of the organization.
• You are a proven people leader who builds strong HR teams and develops progressive, strategic HR business partners. You set a high bar for partnership and create an environment where people can make decisions and operate with confidence.
• You bring strong business and commercial acumen and are as comfortable discussing business performance, operating choices and organizational tradeoffs as you are discussing people strategy.
• You use data, external perspective and curiosity to form a point of view, recognize patterns and opportunities, challenge assumptions and make sound decisions when the path is not obvious.
• You are a forward‑looking and adaptable leader who looks for better ways to work, embraces AI, analytics and other new tools with sound judgment to evolve how work gets done, without chasing trends.

Salary Range: $210,700.00 - $284,400.00

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.