Sr. Department Assistant, Level 5

FORDHAM University; New York (NY); On-site; USD 23,049 - 27,608; Full time

Benefits offered by this job

Medical, dental, vision insurance

Flexible spending accounts

Retirement plans

Tuition remission

Generous time off

Job summary

FORDHAM University in New York seeks a Senior Department Assistant to provide administrative and operational support to the Enrollment Team. Responsibilities include managing calendars for deans, supporting events, and maintaining records in compliance with FERPA.

The ideal candidate should have a High School diploma and at least two years of related experience, with strong skills in MS Office and Google Suite. The position offers a supportive work environment focused on student engagement.

Qualifications

• Minimum of two years of clerical/office experience.
• Ability to address the needs of students and faculty in a professional manner.
• Possessing strong organizational skills.

Responsibilities

• Provide high-level administrative support to the Enrollment Team.
• Manage student enrollment processes and schedules.
• Maintain communication among students, advisors, and staff.

Skills

Proficiency in MS Office

Proficiency in Google Suite

Detail-oriented

Customer service orientation

Strong writing skills

Education

High School Diploma or equivalent

Bachelor’s degree (preferred)

Tools

Slate / Banner systems

Job description

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

Fordham offers a comprehensive benefits package, including medical, dental, vision insurance; flexible spending accounts; retirement plans; life insurance; short- and long-term disability; an employee assistance program; tuition remission; and generous time off.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Responsibilities

Reporting to the Associate Dean of Programs and Innovations of Professional and Continuing Studies (PCS), the Senior Department Assistant provides high-level administrative and operational support to the PCS’s Enrollment Team. The role coordinates student enrollment processes, schedules academic advising sessions, manages new-student orientation logistics, and maintains communication among prospective students, advisors, and enrollment staff. The position ensures efficient workflow in the enrollment office and helps maintain a positive, organized experience for prospective and incoming students. It may require evening and weekend work, auxiliary coverage, and occasional travel to or assignment at other campuses for additional training.

Essential Functions

• Contributes to a welcoming and helpful environment for students, faculty, and staff.
• Prepares mailings to prospective students, applicants, admitted students, and external community contacts as needed.
• Manages calendars for the Associate and Assistant Deans autonomously, scheduling appointments with prospective, new, current, and transfer students as needed.
• Provides support before and during PCS events, including information sessions, orientations, and industry events.
• Maintains privacy and discretion for confidential documents, including transcripts, immunization records, military records, and disciplinary actions, and processes confidential information in compliance with FERPA.
• Processes approved requests for payments for contracts, expense reimbursement requests, credit card statements, check requests, vendor invoices, subscriptions, and other items.
• Generates reports and researches/collects data as requested.

Additional Functions

• Files, copies, scans, and distributes documents in paper and electronic media.
• Schedules rooms for meetings and conferences as needed.
• Purchases office supplies and provides clerical, telephone, scheduling, and computer support for all deans, faculty, and staff at the campus, including front-desk reception.
• Manages specified centralized tasks for the college across three campuses.

Required Qualifications

Education and Experience

• High School Diploma or equivalent.
• Minimum of two years of clerical/office experience.

Knowledge and Skills

• Proficiency in MS Office and Google Suite, with an aptitude for emerging technologies.
• Ability to address the needs of students, faculty, and senior administrators in a calm, courteous, diplomatic, and professional manner.
• Detail-oriented and able to multitask, with a willingness to take initiative.
• Strong customer service orientation and ability to work within a diverse community.
• Sensitivity to confidentiality.
• Strong writing and organizational skills.
• Mandatory competency testing.

Preferred Qualifications

• Bachelor’s degree strongly preferred.
• Knowledge of Slate / Banner systems or comparable university student/CMS systems a strong plus.

Salary

Minimum biweekly salary for all applicants: $2,269.60. Maximum biweekly salary for all applicants: $2,269.60.

Physical Activity and Work Environment

• Sitting nearly continuously.
• Repetitive hand motion such as typing nearly continuously.
• Hearing, listening, talking nearly continuously.
• Standing often.
• Walking not required.
• Running not required.
• Bending, stooping, kneeling, squatting, crouching, crawling not required.
• Climbing stairs not required.
• Climbing ladders not required.
• Reaching overhead not required.
• Pulling, pushing not required.
• Shoveling not required.
• Lifting up to 20 pounds not required.
• Lifting up to 50 pounds not required.
• Lifting over 50 pounds not required.

Work environment: Office environment; employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have a High School Diploma or equivalent?
  • Yes
  • No
• * Do you have a minimum of two years of clerical/office experience?
  • Yes
  • No

EEO Statement

Fordham University is committed to excellence and welcomes candidates of all backgrounds. Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.