Sr. Customer Success Manager, Talent Solutions

LinkedIn; California (MO); Hybrid; USD 90,000 - 150,000; Full time

Job summary

LinkedIn, the world's largest professional network, seeks a Customer Success Manager to help customers achieve measurable ROI from their LinkedIn investment. The role collaborates with sales partners to drive adoption and growth, with a hybrid work model in Sunnyvale or San Francisco.

As a CSM you will be tasked with serving as a Customer Champion and Advocate, ensuring value and satisfaction with LinkedIn products. Join us to transform the way the world works.

Responsibilities

• Serving as a Customer Champion and Advocate

Job description

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

The role is open to Sunnyvale or San Francisco.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

The Customer Success Manager (CSM) partners closely with their assigned sales partners to ensure LinkedIn Customers achieve a significant return on investment and drive business success with their LinkedIn investment.

As a CSM you will be tasked with:

• Serving as a Customer Champion and Advocate