Sr. Customer Marketing & Community Manager - Unlimited PTO

Allego 1; Waltham (MA); On-site; USD 92,000 - 126,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Unlimited vacation

Parental leave

401(k) with matching

Short & long term disability

Life insurance

Job summary

Allego is a rapidly growing SaaS technology company in the Boston area and creator of the market-leading Revenue Enablement Platform. We help Go-To-Market teams succeed in every selling situation.

Allego is looking for a Senior Customer Marketing & Community Manager to lead the strategy, growth, and engagement of Allego’s customer community and customer marketing programs. This senior individual contributor role offers ownership, cross-functional influence, and customer-facing visibility across

Qualifications

• Typically 8+ years of experience in customer marketing, community management, advocacy, customer communications, field marketing, customer success marketing, or a related role.

Responsibilities

• Own and grow Allego’s customer community strategy, creating meaningful opportunities for customers to connect, exchange ideas, and engage with the brand.
• Develop programs that identify, nurture, and activate customer advocates for community conversations, references, reviews, events, roundtables, and customer stories.
• Expand customer engagement into relevant external communities, forums, peer networks, and online spaces where appropriate.
• Create engagement campaigns and light content that encourage participation and strengthen the customer experience.
• Monitor community activity, identify engagement trends, and share insights with Customer Success, Product Marketing, Events, and other internal teams.

Skills

Customer marketing

Community management

Advocacy

Customer communications

Field marketing

Job description

Allego is a rapidly growing SaaS technology company in the Boston area and creator of the market-leading Revenue Enablement Platform. We help Go-To-Market teams succeed in every selling situation.

Allego is looking for a Senior Customer Marketing & Community Manager to lead the strategy, growth, and engagement of Allego’s customer community and customer marketing programs. This senior individual contributor role offers ownership, cross-functional influence, and customer-facing visibility across