Sr. CPT Regulatory & Communications Manager

American Medical Association; Chicago (IL); Hybrid; USD 120,000 - 180,000; Full time

Job summary

The American Medical Association seeks a Sr. CPT Regulatory & Communications Manager for its Health Solutions team in Chicago. This hybrid role requires three days in the office and leads CPT communications, regulatory affairs, and AI coding initiatives.

Responsibilities include developing proactive CPT communications, collaborating with the CPT Editorial Panel, and guiding AI coding strategy while partnering with AMA leadership and external stakeholders.

Qualifications

• Bachelor’s degree in health-related field.
• 7+ years of experience in healthcare policy, regulatory affairs, coding, reimbursement or related fields.
• Knowledge of CPT/ICD-10 coding standards; CPT expertise preferred.

Responsibilities

• Develop and execute CPT proactive communications plan with collateral, publications and thought leadership.
• Manage CPT story library across AMA channels and external press, coordinating content to CPT milestones.
• Lead monitoring of LLM narratives and provide recommendations based on stakeholder feedback and media sentiment.
• Prepare executive briefings and coordinate internal/external communications groups.
• Support development and implementation of AI-related CPT code structures and taxonomy.

Skills

Writing skills

Research skills

Analytical skills

Stakeholder engagement

Cross-functional collaboration

Public health policy understanding

Education

Bachelor's degree in healthcare

Master's degree in Public Health/Health Administration/Communications

Tools

MS Office

Digital publishing platforms

AI tools

Job description

We have an opportunity at our corporate offices in Chicago for a Sr. CPT Regulatory & Communications Manager (Hybrid) on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

This role will serve as a senior regulatory lead responsible for developing and executing the CPT communications program and providing operational leadership for implementation of clinical AI coding initiatives. Partner with AMA leadership, the CPT Editorial Panel, and external stakeholders to support the implementation of CPT priorities related to emerging clinical AI technologies. Leads cross-functional collaboration and stakeholder engagement to support CPT communications and clinical AI coding initiatives.

RESPONSIBILITIES:

CPT Proactive Communications

• Develop and execute the CPT proactive communications plan in alignment with organizational priorities, producing written collateral, digital publications, op-eds, and thought leadership organized around core CPT narratives.
• Manage the CPT story library along with key internal stakeholder business units, coordinating articles, placements, and thought leadership across AMA-owned, earned (trade and peer-reviewed press), and stakeholder-facing channels, and sequencing content against the calendar of CPT milestones and major healthcare conferences.
• Lead LLM narrative monitoring as a leading indicator of success, establishing a baseline and periodically re-auditing how large language models (e.g., ChatGPT, Claude, Gemini, Perplexity) characterize CPT, and tracking secondary metrics across content output, earned-media sentiment, stakeholder feedback, and digital engagement. Provide communication recommendations based on insights from stakeholder feedback, media sentiment, and digital engagement metrics.
• Prepare progress reports and briefings for executive leadership (e.g., CEO/EVP, SVP report-outs), and coordinate the internal communications working group and any outside communications, media, or engagement consultants.
• Works independently within priorities established by AMA leadership and the CPT Editorial Panel, providing subject matter expertise, implementation leadership, and strategic communications support across cross-functional initiatives.

Clinical AI Coding with the CPT Editorial Panel

• Provide operational leadership for the development and implementation of AI-related code structures approved by the CPT Editorial Panel, including as key staff to the Digital Medicine Coding Committee (DMCC).
• Lead ongoing maintenance of the CPT AI taxonomy, translating advances in autonomous and assistive clinical AI services into appropriate coding approaches.
• Analyze the capabilities of existing codes against the needs of clinical AI developers and other healthcare stakeholders, and identify coding gaps and alternatives, including coverage and payment approaches, that may drive changes to CPT. Develop recommendations for CPT Editorial Panel consideration.
• Liaise with external entities such as the FDA, CMS, and industry stakeholders, particularly on AI oversight and the alignment of CPT codes with evolving regulatory frameworks.
• Facilitate cross-functional working groups and serve as staff support to Panel advisory bodies focused on clinical AI and emerging technology.
• Develop stakeholder-facing deliverables, such as guidance documents that support the coding and adoption of clinical AI and represent AMA and CPT at events on emerging AI issues in healthcare.

REQUIREMENTS:

1. Health care related Bachelor’s degree required; Master’s degree in Public Health, Health Administration, or a communications-related field preferred.
2. 7+ years of experience, including specialized healthcare policy, regulatory affairs, coding, reimbursement experience, or related fields, with demonstrated experience translating complex technical or policy topics into communications, thought leadership, or stakeholder-facing content.
3. General knowledge of clinical coding standards such as Current Procedural Terminology (CPT) or ICD-10 required; CPT expertise highly preferred.
4. Demonstrated understanding of emerging healthcare technologies, particularly clinical AI, and the coding, coverage, and payment issues they raise; ability to quickly learn emerging clinical AI and related healthcare technologies.
5. Superior writing, research, and analytical skills, including the ability to conceptualize complex issues and translate them into clear communications for executive, regulatory, industry, and stakeholder audiences.
6. Demonstrated ability to integrate subject matter expertise with communications and stakeholder engagement.
7. Demonstrated interpersonal skills, including the ability to build collaborative relationships with internal and external stakeholders at all levels.
8. Experience with Microsoft Office tools; familiarity with digital publishing platforms, LLM/AI tools, and content or media monitoring preferred.
9. Some travel required.

For questions or additional information about this position, please contact Francesca Rodolico, Recruiter, via email.