Sr Continuing Education Programs Manager

Vizient; Chicago (IL); On-site; USD 69,000 - 116,000; Full time

Benefits offered by this job

Benefits plan

Incentive eligible

Job summary

Vizient seeks a seasoned CE program operations manager to oversee accredited continuing education activities. You will ensure planning, execution and evaluation align with Joint Accreditation standards while guiding CE Programs Managers and collaborating with directors, faculty and clients.

You will optimize workflows, monitor performance metrics, and advance platform tools such as EthosCE, driving efficiency and high-quality educational experiences across healthcare CPD programs.

Qualifications

• Relevant degree preferred.
• 5+ years of relevant experience required.
• Experience in accredited continuing education, healthcare CPD, or related environments with knowledge of Joint Accreditation, ACCME, ANCC, or ACPE.
• Ability to manage complex programs, coordinate priorities, and ensure compliance in a high-volume setting.
• Experience providing operational guidance, coaching, onboarding, or professional development support.
• Strong analytical, organizational, project management and problem-solving skills, with data interpretation ability.
• Excellent written and verbal communication; collaboration across teams and clients.
• Proficiency in Microsoft Office, especially Excel; experience with LMS/registration platforms; EthosCE preferred.
• Familiarity with emerging technologies including AI to improve workflows; CHCP/NPD-BC preferred.

Responsibilities

• Oversee CE activities portfolio, ensuring planning, implementation, evaluation and compliance with standards.
• Manage day-to-day CE program operations, workflows, and service excellence.
• Provide operational guidance, onboarding, coaching, and knowledge sharing to CE Programs Managers.
• Collaborate with course directors, planners, faculty and clients to meet objectives.
• Monitor Joint Accreditation standards and JA-PARS reporting; maintain policy-compliant documentation.
• Develop process improvements, standardized workflows and scalable practices.
• Analyze activity data and outcomes to identify trends and recommend improvements.
• Support administration of learning platforms and registration systems, including EthosCE.
• Prepare operational reports and communicate findings to CE leadership.
• Maintain expertise in accreditation requirements and adult learning principles.

Skills

Analytical skills

Organizational skills

Project management

Communication skills

Problem-solving

Excel proficiency

LMS experience

Education

Bachelor’s degree preferred

Tools

EthosCE

Microsoft Office (Excel)

Job description

Excited to grow your career?

We value our talented employees and instill an environment where you feel engaged, satisfied and able to contribute your unique skills and talents while living and working as your authentic self. We provide extensive opportunities for personal and professional development, building employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Our people make all the difference in our success.

Summary:

In this role, you will oversee the operational delivery and coordination of Vizient's jointly accredited interprofessional continuing education (CE) program. You will manage a portfolio of accredited educational activities, provide operational guidance and coaching to CE Programs Managers, and ensure compliance with accreditation standards and organizational policies. You will collaborate with internal teams and clients to strengthen program effectiveness, improve operational processes, and support high-quality continuing education experiences.

Responsibilities:

• Manage a portfolio of accredited CE activities, ensuring effective planning, implementation, evaluation, and compliance with applicable accreditation standards.
• Oversee day-to-day CE program operations, workflows, and processes to promote consistency, efficiency, and service excellence.
• Provide operational guidance, onboarding, coaching, and knowledge sharing to CE Programs Managers to support team effectiveness and professional development.
• Collaborate with course directors, planners, faculty, and internal clients to support CE program objectives and deliver high-quality educational experiences.
• Monitor compliance with Joint Accreditation standards, applicable accrediting organization requirements, and institutional policies, including accurate activity documentation and timely JA-PARS reporting.
• Develop and implement process improvements, standardized workflows, and operational practices that strengthen program performance and scalability.
• Analyze CE activity data, evaluation results, and program performance metrics to identify trends, assess outcomes, and recommend improvements.
• Support the administration and optimization of CE learning management systems, registration platforms, and related technologies, including EthosCE.
• Prepare operational reports, monitor program progress, and communicate key findings, challenges, and recommendations to CE leadership.
• Maintain expertise in accreditation requirements, adult learning principles, educational design, and emerging technologies to support innovation and continuous improvement.

Qualifications:

• Relevant degree preferred.
• 5 or more years of relevant experience required.
• Experience in accredited continuing education, healthcare continuing professional development (CPD), or related healthcare education environments, including knowledge of Joint Accreditation, ACCME, ANCC, or ACPE standards.
• Demonstrated ability to manage complex programs, coordinate multiple priorities, and maintain compliance in a high-volume environment.
• Experience providing operational guidance, coaching, onboarding, or professional development support to colleagues.
• Strong analytical, organizational, project management, and problem-solving skills, with the ability to interpret program data and recommend improvements.
• Excellent written and verbal communication skills, with the ability to collaborate effectively across teams and with clients.
• Proficiency in Microsoft Office applications, including Excel, and experience with learning management systems, registration platforms, or related technologies; EthosCE experience preferred.
• Experience applying emerging technologies, including AI tools, to improve workflows and operational efficiency preferred; CHCP or NPD-BC certification preferred.
• Willingness to travel.

Career Framework:

Professional - Senior Associate (P3)

Estimated Hiring Range:

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $68,500.00 to $116,300.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers