Sr Continuing Education Programs Manager

Vizient, Inc.; Chicago (IL); On-site; USD 69,000 - 116,000; Full time

Benefits offered by this job

Incentive eligible

Comprehensive benefits package

Travel opportunities

Job summary

Vizient, Inc. oversees the operational delivery and coordination of its jointly accredited CE program, managing a portfolio of accredited activities and coaching CE Programs Managers to ensure policy compliance.

You will collaborate with internal teams and clients to strengthen program effectiveness and optimize operational processes for high-quality CE experiences. The role requires expertise in Joint Accreditation standards, JA-PARS reporting, and a focus on continuous improvement through

Qualifications

• Experience in accredited CE, CPD, or healthcare education with Joint Accreditation/ACCME/ANCC/ACPE standards.
• Ability to manage complex programs and coordinate multiple priorities in a high-volume environment.
• Experience guiding colleagues, coaching, onboarding, or professional development.
• Strong analytical, organizational, and project management skills with data interpretation.
• Excellent written and verbal communication across teams and clients.

Responsibilities

• Oversee portfolio of accredited CE activities ensuring planning, implementation, evaluation, and compliance.
• Manage day-to-day CE program operations to promote efficiency and service excellence.
• Provide operational guidance and coaching to CE Programs Managers.
• Collaborate with course directors, planners, faculty, and clients to meet CE program objectives.
• Monitor Joint Accreditation standards and JA-PARS reporting compliance.
• Develop standardized workflows and process improvements for performance and scalability.
• Analyze CE activity data, evaluation results, and program performance metrics to identify trends and improvements.
• Support LMS administration, registration platforms, and EthosCE-related technologies.
• Prepare operational reports and communicate findings to CE leadership.
• Maintain expertise in accreditation requirements and adult learning principles.

Skills

CE program management

Cross-team collaboration

Data analysis

Program coaching

Regulatory compliance

Education

Relevant degree

Tools

EthosCE

Learning management systems

Job description

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary

In this role, you will oversee the operational delivery and coordination of Vizient's jointly accredited interprofessional continuing education (CE) program. You will manage a portfolio of accredited educational activities, provide operational guidance and coaching to CE Programs Managers, and ensure compliance with accreditation standards and organizational policies. You will collaborate with internal teams and clients to strengthen program effectiveness, improve operational processes, and support high-quality continuing education experiences.

Responsibilities

• Manage a portfolio of accredited CE activities, ensuring effective planning, implementation, evaluation, and compliance with applicable accreditation standards.
• Oversee day-to-day CE program operations, workflows, and processes to promote consistency, efficiency, and service excellence.
• Provide operational guidance, onboarding, coaching, and knowledge sharing to CE Programs Managers to support team effectiveness and professional development.
• Collaborate with course directors, planners, faculty, and internal clients to support CE program objectives and deliver high-quality educational experiences.
• Monitor compliance with Joint Accreditation standards, applicable accrediting organization requirements, and institutional policies, including accurate activity documentation and timely JA-PARS reporting.
• Develop and implement process improvements, standardized workflows, and operational practices that strengthen program performance and scalability.
• Analyze CE activity data, evaluation results, and program performance metrics to identify trends, assess outcomes, and recommend improvements.
• Support the administration and optimization of CE learning management systems, registration platforms, and related technologies, including EthosCE.
• Prepare operational reports, monitor program progress, and communicate key findings, challenges, and recommendations to CE leadership.
• Maintain expertise in accreditation requirements, adult learning principles, educational design, and emerging technologies to support innovation and continuous improvement.

Qualifications

• Relevant degree preferred.
• 5 or more years of relevant experience required.
• Experience in accredited continuing education, healthcare continuing professional development (CPD), or related healthcare education environments, including knowledge of Joint Accreditation, ACCME, ANCC, or ACPE standards.
• Demonstrated ability to manage complex programs, coordinate multiple priorities, and maintain compliance in a high-volume environment.
• Experience providing operational guidance, coaching, onboarding, or professional development support to colleagues.
• Strong analytical, organizational, project management, and problem-solving skills, with the ability to interpret program data and recommend improvements.
• Excellent written and verbal communication skills, with the ability to collaborate effectively across teams and with clients.
• Proficiency in Microsoft Office applications, including Excel, and experience with learning management systems, registration platforms, or related technologies; EthosCE experience preferred.
• Experience applying emerging technologies, including AI tools, to improve workflows and operational efficiency preferred; CHCP or NPD-BC certification preferred.
• Willingness to travel.

Estimated Hiring Range

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $68,500.00 to $116,300.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.