Sr Computer Field Service Technician

Indotronix UK; Village of North Syracuse (NY); On-site; USD 58,000 - 66,000; Full time

Job summary

Indotronix UK is seeking a Sr Computer Field Service Technician to repair laptops and desktops across the Syracuse metro area. You will handle component replacements, unit swaps, and peripheral repairs, ensuring tickets close promptly. Must own a reliable car and have valid insurance.

The role demands hands-on hardware/software knowledge and the ability to solve basic issues under direction, servicing clients on-site in NY with a long-term contract-to-hire path.

Qualifications

• 1+ years of hands-on experience with laptop and desktop break-fix.
• Computer-building background experience preferred.
• General knowledge of laptop/desktop hardware and software including basic knowledge of Microsoft applications.
• Ability to resolve basic/non-complex problems as directed.
• IICNONIT01.

Responsibilities

• As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the Call Management system using Company provided phone.

Skills

break-fix

Job description

Position: Sr Computer Field Service Technician

Job Code

JPC - 209318

Experience

2 - 20 Years

Location

Syracuse, NY 13212

Primary Skills

break-fix

Required Documents

Resume

Duration: long term contract to hire

Pay Rate: $28.78/hr on w2 + Mileage

Weekly Mileage: 250-350 per week

***Must have his/her OWN RELIABLE CAR and CAR INSURANCE***

Key Responsibilities

• As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the Call Management system using Company provide phone.

Key Qualifications

• 1+ Years of hands-on experience with laptop and desktop break-fix
• Computer-building background experience preferred
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
• Ability to resolve basic / non-complex problems as directed
• IICNONIT01