Desktop Technician

Indotronix UK; Groton (CT); On-site; USD 29,000 - 40,000; Full time

Job summary

Indotronix UK is seeking a Desktop Technician for Groton/New London CT 06340 on a longterm contract to hire. The role requires 1-3 years of computer support experience, with basic hardware and software skills.

Pay is $25/hr on a W2, with a split shift of 20 hours weekday and 20 hours weekend, and non-driving but may need to drive between sites. The job involves installing, diagnosing, maintaining and servicing desktop and laptop computers, printers, network devices, standard software and low-end

Qualifications

• 1-3 year computer support experience, basic hardware and software skills.
• Good work ethic, good organizational skills.

Responsibilities

• Install, diagnose, maintain and service computer-related products including desktops, laptops, printers, network devices and basic servers.
• Assist in troubleshooting and repair, including re-imaging of PCs/laptops and software/hardware networking tasks.
• Provide support under Help Desk/Service Desk guidance and follow standard procedures.

Skills

diagnosing

Installing

maintaining

servicing

Tools

Desktop PCs

Laptops

Printers

Network devices

Servers

Networking

Job description

Location: Groton/New London CT 06340
Duration: Longterm Contract to hire

Pay Rate: $25/hr on a w2

Split shift—20 hours week and 20 hours weekend

Driving or non-driving? Non-Driving but may have to drive between sites

Job Description

• 1-3 year computer support experience, basic hardware and software skills. Good work ethic, good organizational skills
• you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop com...

Job Code

JPC - 208125

City

[Groton, CT, 06340], United States

States

Connecticut

Experience

2 - 20 Years

Primary Skills

diagnosing, Installing, maintaining, servicing

Required Documents

Resume

Job Description

Position: Desktop Technician

Location: Groton/New London CT 06340
Duration: Longterm Contract to hire

Pay Rate: $25/hr on a w2

Split shift—20 hours week and 20 hours weekend

Driving or non-driving? Non-Driving but may have to drive between sites

• 1-3 year computer support experience, basic hardware and software skills. Good work ethic, good organizational skills
• you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations. This is a journeyman position for the typical desk side support technician.
• You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
• You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products

Responsibilities

• Computer hardware set up, basic hardware and software troubleshooting stills
• Provides support for software, hardware and networking support for desktops, laptops and servers.
• Provides maintenance and support on legacy products. Supports Core, server products.
• Performs disk replacement on enterprise storage products
• Installs and maintains PCs and associated software, networks, servers and peripherals
• Supports network products from operational and maintenance perspectives
• Performs installs, moves, adds and changes as required
• Tests and certifies PCs, networks, servers and client approved applications
• Provides follow-up on problems or escalation.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Ensures customer satisfaction throughout the service delivery transaction.
• Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products IICNONIT01