Computer Field Technician

BC Tech Pro; Peoria (IL); On-site; USD 39,778 - 56,653; Part time

Job summary

BC Tech Pro is looking for a Computer Field Technician in Peoria, Illinois. The role involves hardware repairs and installations for laptops and desktops, requiring prior experience and reliable transportation.

Technicians will log their calls through a tech portal and are expected to have daily local travel, completing services at customer sites. Compensation is based on the number of calls completed, starting at $35. Candidates must be available on weekdays for a minimum of 3 shifts.

Qualifications

• Prior hands-on experience with replacing components on laptops and desktops.
• Must have a valid driver's license and reliable transportation.
• Comfortable with daily local travel.

Responsibilities

• Perform hardware repairs and installations on laptop and desktop units.
• Log into the tech portal by 9 am each working day.
• Confirm service times with customers and complete jobs at their sites.

Skills

Hands-on experience with laptops and desktops

Valid driver's license

Reliable transportation

Job description

Job Description

Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.

Job Details

• This is a 1099/per call position
• Pay is based solely on the number of calls completed.
• Calls start at $35 and go up based on distance traveled
• Pay period: Every Friday after the first week worked
• Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
• You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
• Call volume is variable but is usually 2-3 calls per day in this territory
• You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
• You must have access to a computer and the Internet to log onto your portal each day.
• The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
• You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
• You will pick up parts daily from the assigned Fed Ex location for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
• You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.

Qualifications

• Must have prior hands on experience with replacing components on laptops and desktops
• Must have a valid driver's license and reliable transportation
• Must be comfortable with daily local travel

Additional Information

All your information will be kept confidential according to EEO guidelines.