Sr. Client Services Analyst

Hirebridge LLC; United States; Remote; USD 73,000 - 80,000; Full time

Job summary

Numerator is seeking a Sr. Client Services Analyst to remotely support clients across the United States. You will guide users on Numerator’s Insights platform, design reports, and deliver analytics that drive sales and marketing effectiveness.

Ideal candidates have a Bachelor’s degree or 3+ years of relevant experience, with strong communication, presentation, and client relationship skills. Knowledge of BI tools and consumer data is highly valued.

Qualifications

• Bachelor’s degree or 3+ years relevant experience.
• Understanding of syndicated and household panel data is beneficial.
• Working knowledge of BI software for retail/consumer goods industries.
• Excellent communication and relationship-building with clients.

Responsibilities

• Guide client users on Numerator’s Insights platform to navigate the system and design reports.
• Deliver analytic insights and recommendations to drive sales and marketing effectiveness.
• Develop understanding of Numerator data, solutions, and differentiators.
• Share consumer insights for industry forums, articles, and blogs.

Skills

Client relationship management

Excellent communication

Analytic skills

Presentation skills

AI tools familiarity

Report design

Education

Bachelor’s degree or 3+ years experience

Tools

MicroStrategy

Tableau

QlikView

Business Objects

Job description

Sr. Client Services Analyst

Location: Remote - United States
Req#: 611119

We’re reinventing the market research industry. Let’s reinvent it together.

At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.

Job Description

The salary range for this role is $73,000 - $80,000/year + Bonus.

How You’ll Spend Your Time

• Guide client users on Numerator’s Insights business intelligence platform to navigate the system, interpret results, and design reports to answer their key business questions
• Leverage Numerator’s proprietary consumer panel and resulting data to execute and deliver analytic insights and recommendations to Numerator's customers that drive increased sales and improved marketing effectiveness
• Develop a deep understanding of Numerator data, solutions and services including their key differentiators versus legacy approaches and competing offerings
• Discover and explore interesting facts about consumer behaviors for presentation in industry forums, articles, whitepapers and blog posts

Skills & Requirements

• Bachelor’s degree or 3 or more years relevant experience
• Desired CPG experience in Brand Marketing, Market Research, Category Management, and/or Shopper & Consumer Insights roles, or experience as a service provider to these functions
• Understanding of both syndicated and household panel data (Nielsen and/or IRI)
• Working knowledge of enterprise software applications and services designed for the retail and consumer goods industries is highly valued (e.g., Nielsen, IRI, NPD, Dunnhumby)
• Working knowledge of Business Intelligence software such as Microstrategy, Tableau, QlikView, or Business Objects
• Skilled at developing relationships with clients to become a trusted and value-added business partner
• Excellent oral and written communication skills
• Strong presentation skills, particularly with customers or prospects present
• Proven analytic skills: conceptualizing, analyzing, deriving insights from data, and designing an execution plan to derive results from insights
• Proven track record of delivering high-quality results in a timely manner
• Demonstrate curiosity and adaptability in adopting AI and emerging technologies to improve efficiency, problem-solving, and client outcomes.
• Comfortable using AI tools (e.g., ChatGPT, Copilot, Gemini) and working alongside AI as a collaborator.

#LI-Remote

Company Culture

Numerator is 2,000 employees strong. We have the confidence to be real and embrace what makes each Numerati unique. Our diverse experiences, ideas and backgrounds fuel our innovation.

Being part of the Numerati means that we’ll take care of you! From our Recharge Days, maximum flexibility policy, wellness resources for employees and their families, development opportunities and much more — we’re always finding ways to better support, celebrate and accelerate our team.