Sr Client Business Partner

Kforce, Inc; New York (NY); On-site; USD 130,000 - 162,500; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Flexible spending accounts

Job summary

Kforce, Inc in New York is looking for a Sr Client Business Partner to define and document client strategies for engagement. The role involves developing industry expertise and establishing strong relationships with client stakeholders.

The ideal candidate will have a Bachelor’s degree and 7 years of relevant experience in the staffing industry. This position offers a competitive salary range of $130,000 to $162,500, along with commissions and benefits.

Qualifications

• 7 years of related product/business experience within the staffing industry.
• Proven ability to engage prospective clients confidently.
• Demonstrated strong commitment to exceptional service and leadership.

Responsibilities

• Define and document client strategy and execution.
• Establish and nurture relationships with key client stakeholders.
• Develop value-driven presentations for client visits.

Skills

Client engagement strategies

Relationship management

Verbal and written communication

Problem-solving and negotiation

Time management

Education

Bachelor's degree

7 years of experience in staffing industry

Job description

Sr Client Business Partner

SUMMARY

Responsible for defining and documenting assigned client strategy, planning, execution, cultivation, and monitoring of pre-identified portfolio of account or accounts. Responsible for leading the client strategy through our KWAY methodology and keeping the opportunity pipeline current and active. Working closely with Region Leaders and associates to help execute on the strategy while adhering to a consistent operating model. Will work closely with Account Managers to help execute on defined strategy.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Defne, document and execute comprehensive strategies for client engagement
• Developing industry expertise within the assigned portfolio to enhance client service and solutions
• Understand and document client key initiatives and priorities of clients to inform strategies
• Establish and nurture relationships with key client stakeholders to strengthen collaboration and generate new business leads
• Understand and protect our MSA/PSA
• Develop a strong understanding of both our Talent and Solution services to effectively communicate value to our clients
• Develop a strong partnership with our KCS partners
• Lead Quarterly Reviews with Regional SVP and KCS Partners to evaluate the progress of current goals and offer insights for developing new strategies and initiatives.
• Assist in defining revenue in both HC and KCS targets quarterly
• Guide and support sales associates on assigned accounts by leading through example and sharing best practices
• Accountability around CRM documentation
• Leverage KWAY effectively in alignment with client strategies and objectives
• Monitor all opportunities, including requisitions and KCS, noting wins and losses for continuous improvement.
• Determine the necessary pursuit teams based on client opportunities.
• Engage in client development activities. Activities include but are not limited to the following: sourcing, qualifying initial clients, identifying potential end users/decision makers, establishing contact relationships, completing company and department profiles, marketing candidates, identifying cross‑selling opportunities, identifying national/third party/vendor on premise opportunities, scheduling and conducting new client visits.
• Develop value‑driven presentations for delivery during the client visit.
• Facilitate development of professional service agreements (including negotiation of terms when necessary) between Kforce and clients.

Actively promote Kforce services through participation in professional associations, trade shows, and other public relations opportunities.

SUPERVISORY RESPONSIBILITIES

None required.

PAY & BENEFITS

In accordance with New York City pay equity law, Kforce discloses that the anticipated pay range for this position, which is subject to change based on job‑related factors, including Kforce client requirements where applicable, is between $130,000 and $162,500. This position is eligible for commissions on base salary amounts, according to a schedule of gross profit, starts or revenue achieved from sales activities.

All Kforce employees are eligible to enroll in Kforce’s medical, dental, vision, life, and disability insurance benefits plans and flexible spending accounts (FSA), subject to plan requirements. All Kforce employees are also eligible to participate in the company’s 401(k) retirement plan after receipt of the first paycheck.

KEY SUCCESS INDICATORS/ATTRIBUTES

• Demonstrate strong commitment to exceptional service and leadership among peers.
• Demonstrate strong commitment to a team environment and a client focus.
• Demonstrate well‑developed verbal and written communication skills.
• Possess excellent interpersonal skills and exhibit confidence interacting with others.
• Demonstrate strong problem‑solving and negotiation skills.
• Proficient at handling difficult client negotiations with professionalism and respect.
• Possess the ability to influence and persuade to achieve desired outcomes.
• Possess sound judgment and reasoning abilities.
• Exhibit strong drive for results and success; convey a sense of urgency to achieve outcomes and exceed expectations; persist despite obstacles, setbacks, and competing influences.
• Develop and maintain relationships with key business partners by building personal credibility and solid trust.
• Ability to self‑motivate and self‑direct.
• Exhibit an entrepreneurial mindset and professional image.
• Possess strong time management and organizational skills.
• Display exceptional presentation skills.
• Proactively leverage ideas, insights, and relationships to generate new business for Kforce.
• Proven ability to engage prospective clients confidently; determine interests and motivators of key decision‑makers.
• Maintain courteous, professional, and effective working relationships with employees at all levels of the organization.
• Commitment and adherence to Firm’s Core Values.
• Ability to communicate affectively and clearly

EDUCATION AND/OR EXPERIENCE

Bachelor’s degree and 7 years of related product/business experience within the staffing industry or equivalent combination of education and experience required. Proof of $10 million or more equivalent Career‑To‑Date Revenue Growth required.

CERTIFICATES AND/OR LICENSES

None required.

TRAVEL REQUIREMENTS

Client outbound visits; at least 50%. Must have reliable transportation which affords timely travel to client sites within assigned territory.

EQUAL OPPORTUNITY EMPLOYER

Kforce is an equal opportunity employer that has veterans and disabled affirmative action programs.