Sr. Change Manager

Adobe; United States; Remote; USD 119,000 - 257,000; Full time

Job summary

An established industry player is seeking a Senior Change Manager to lead transformative initiatives within its Change Management Center of Excellence. In this pivotal role, you will collaborate with various stakeholders to implement effective change strategies that align with business goals. Your expertise in organizational change principles and exceptional communication skills will be crucial in minimizing disruption and fostering user adoption. Join a dynamic team where your insights will contribute to shaping the future of digital experiences and enhancing the way companies engage with their customers.

Qualifications

• 5+ years of relevant experience in organizational change management.
• Proven ability to communicate effectively across various formats.

Responsibilities

• Develop relationships to drive organizational change for technology programs.
• Establish metrics for business readiness and end user adoption.

Skills

Organizational Change Management

Exceptional Communication Skills

Emotional Intelligence

Metrics and Analytics

Graphic Design Skills

Education

Bachelor's Degree in Business

Certification in Organizational Change Management

Tools

SharePoint

PPT

Adobe Suite

Job description

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

As a Senior Change Manager in Adobe technology Services you will be a key member of the Adobe's Change Management Center of Excellence, supporting one or more initiatives that impact strategic goals in Adobe. You will partner with leaders, program managers, product managers, and subject matter experts to define and implement end to end change plans that support the business goals of the program to minimize disruption and increase end user adoption.

What you'll Do

• Develop and strengthen relationships, collaborating with executive sponsors, program team members, and functional partners to effectively drive organizational change for technology programs
• Assess the magnitude of a given change and recommend the appropriate level of engagement to successfully minimize disruption and drive adoption
• Deliver on all areas of change including stakeholder and end user identification and engagement, change impacts and readiness, communications at all levels, training assessment and development, anticipating and addressing resistance, reinforcement, etc.
• Drive continuous improvement, incorporating feedback and lessons learned from other Adobe programs, flexing plans to the needs of the business
• Partner with business partners and the broader Change Management Center of Excellence to deliver on the change management plans of the program
• Establish and report on metrics for business reading, leading indicators, and end user adoption
• Provide post release support to end users (office hours, communications, training materials revision, etc.) as needed in partnership with the program team

What you need to succeed

• Bachelor's Degree in Business, Organizational Change Management, Communications, or related field, or equivalent practical experience
• Proven expertise in organizational change principles and application, including at least 5 years of relevant experience; certification is a plus
• Exceptional communication skills using multiple formats including but not limited to email, PPT, SharePoint/Wiki, newsletters, video, and infographics
• Strong emotional intelligence and ability to establish and maintain trusting relationships
• Ability to empower and influence others to move toward a common vision or goal without authority or a direct reporting relationship
• Flexibility and resourcefulness; resilience in ambiguous situations
• Ability to collaborate effectively across various functions and levels in an organization
• Technical capability and demonstrated use of metrics and analytics
• Intermediate or sophisticated graphic design skills to support visual storytelling; experience with Adobe suite is desirable

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

As a Senior Change Manager in Adobe technology Services you will be a key member of the Adobe's Change Management Center of Excellence, supporting one or more initiatives that impact strategic goals in Adobe. You will partner with leaders, program managers, product managers, and subject matter experts to define and implement end to end change plans that support the business goals of the program to minimize disruption and increase end user adoption.

What you'll Do

• Develop and strengthen relationships, collaborating with executive sponsors, program team members, and functional partners to effectively drive organizational change for technology programs
• Assess the magnitude of a given change and recommend the appropriate level of engagement to successfully minimize disruption and drive adoption
• Deliver on all areas of change including stakeholder and end user identification and engagement, change impacts and readiness, communications at all levels, training assessment and development, anticipating and addressing resistance, reinforcement, etc.
• Drive continuous improvement, incorporating feedback and lessons learned from other Adobe programs, flexing plans to the needs of the business
• Partner with business partners and the broader Change Management Center of Excellence to deliver on the change management plans of the program
• Establish and report on metrics for business reading, leading indicators, and end user adoption
• Provide post release support to end users (office hours, communications, training materials revision, etc.) as needed in partnership with the program team

What you need to succeed

• Bachelor's Degree in Business, Organizational Change Management, Communications, or related field, or equivalent practical experience
• Proven expertise in organizational change principles and application, including at least 5 years of relevant experience; certification is a plus
• Exceptional communication skills using multiple formats including but not limited to email, PPT, SharePoint/Wiki, newsletters, video, and infographics
• Strong emotional intelligence and ability to establish and maintain trusting relationships
• Ability to empower and influence others to move toward a common vision or goal without authority or a direct reporting relationship
• Flexibility and resourcefulness; resilience in ambiguous situations
• Ability to collaborate effectively across various functions and levels in an organization
• Technical capability and demonstrated use of metrics and analytics
• Intermediate or sophisticated graphic design skills to support visual storytelling; experience with Adobe suite is desirable

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $119,700 -- $256,500 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

May 07 2025 12:00 AM

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [e-mail] or call [phone].

About the company

Adobe Inc. is an American multinational computer software company.