Sr. Casualty Claims Representative (Fully Remote)

West Bend; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

West Bend is seeking an experienced casualty claims professional to handle complex cases across construction defect, general liability, commercial transportation, and auto bodily injury lines. You will evaluate coverage and damages, negotiate settlements, and coordinate with defense counsel to drive favorable outcomes.

In this role, you will independently assess liability and exposure, ensure policy compliance and legal requirements, and mentor junior team members while delivering exceptional

Qualifications

• Experience handling casualty claims across multiple lines of business.
• Strong negotiation and analytical skills for evaluating coverage and exposure.
• Ability to manage complex claims and coordinate with defense counsel.

Responsibilities

• Investigate, evaluate, negotiate, and resolve complex casualty claims (construction defect, GL, commercial transport, auto BI).
• Independently assess coverage, liability, damages, and exposure while ensuring policy compliance and legal requirements.
• Manage litigated files, partner with defense counsel, and mentor team members while delivering exceptional customer service.

Skills

Casualty claims

Negotiation

Liability evaluation

Litigation coordination

Mentoring

Job description

• Investigate, evaluate, negotiate, and resolve moderate to highly complex casualty claims, including construction defect, general liability, commercial transportation, and auto bodily injury claims.
• Independently evaluate coverage, liability, damages, and exposure while ensuring compliance with policy provisions and legal requirements.
• Manage litigated files, partner with defense counsel, and mentor team members while delivering exceptional customer service.