Sr Casualty Adj- (Inside)

Crawford & Company; Peachtree Corners (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Crawford & Company in Peachtree Corners, GA seeks a Senior Casualty Adjuster - Inside to own complex casualty claims. You will set reserves, negotiate settlements, and control costs while interpreting policies and client instructions to ensure compliant resolutions.

You will collaborate with legal teams, regulators, clients, and contractors, mentoring junior adjusters and maintaining claim quality under supervision. Join One Crawford and apply today to restore lives.

Qualifications

• College degree or equivalent combination of education and experience.
• Minimum 4 years of claims adjusting experience preferred.
• Excellent interpersonal, analytical, and mathematical abilities.

Responsibilities

• Investigates, reserves, negotiates, evaluates, and settles casualty claims of complex exposure.
• Examines policies and client instructions to determine coverages.
• Investigates claims by interviewing insureds, claimants, and witnesses and reviewing reports.
• Sets loss reserves and negotiates settlements; recommends litigation when appropriate.
• Maintains case load and presents evidence in legal proceedings when required.
• Mentors junior adjusters and collaborates with legal teams, regulators, clients, and contractors.

Skills

Verbal communication

Written communication

Analytical thinking

Negotiation

Attention to detail

Multi-tasking

Diplomacy

Problem solving

Education

College degree or equivalent experience

Job description

Ready to Take Ownership of Complex Casualty Claims? Be the Professional Who Delivers Fair, Timely Resolutions! Join Us as a Senior Casualty Adjuster - Inside!

What's in it for you?

Own the Outcome: Set loss reserves, negotiate settlements, control claim costs, and recommend litigation when appropriate.

Apply Your Expertise: Interpret policies, endorsements, and client instructions to ensure accurate, compliant claim resolutions.

Be a Trusted Partner: Collaborate with legal teams, regulators, clients, and contractors while mentoring junior adjusters as needed.

At Crawford, every claim represents a person and a community we help restore. As a Senior Casualty Adjuster - Inside, your analytical skills, attention to detail, and strong negotiation abilities will help drive fair outcomes while maintaining the integrity of our insurance products.

This is your chance to be part of the One Crawford family - where your experience and judgment truly matter.

Ready to handle complex claims and make a real impact? Apply today and help us restore lives!

Under moderate to light supervision, investigates, reserves, negotiates, evaluates and settles casualty claims of complex exposure including fatalities; presents evidence in legal proceedings while maintaining adequate production levels; makes sales calls when requested to do so.

• College degree or equivalent combination of education and experience.
• Previous experience as a claims adjuster or must have completed Crawford specified adjuster training if no experience.
• Extensive, substantive experience as a Claims Adjuster; preferred a minimum of 4 years prior claims experience.
• Strong verbal and written communication skills.
• Strong attention to detail.
• Strong analytical and mathematical ability.
• Ability to multi-task.
• Strong diplomacy skills and able to reason in difficult situations.
• Excellent problem solving skills.
• Excellent interpersonal skills.
• Must be licensed as required by state and local jurisdictions.
• Must complete continuing education requirements as outlined by Crawford Educational Services.

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
• Investigates claims by interviewing insureds, claimants and witnesses, obtaining official reports, and by comparing claim information with evidence.
• Sets loss reserves.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
• Settles claims by determining clients coveraages, liability, client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate.
• Controls claims costs.
• Recommends litigation when appropriate.
• Presents evidence at legal proceedings, producing reports and other documents as evidence.
• Maintains expected case load.
• Unlimited authority to review and approve on reports and settlements for losses.
• Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.
• Maintains professional and technical knowledge through continuing education.
• Maintain acceptable product quality through compliance with service standards and compliance with internal quality control initiatives.
• May assist and mentor junior adjusters with claims handling.
• Upholds the Crawford Code of Business Conduct at all times.
• Participates in special projects or performs duties in other areas as requested.