Sr. Case Management Analyst

Akima; Herndon (VA); Remote; USD 110,000; Full time

Job summary

An established industry player is seeking a Senior Case Management Analyst to join their dynamic team. This role involves analyzing case management data, identifying trends, and developing solutions to improve processes. You will lead a team of analysts, ensuring compliance with regulations while advocating for client needs. The company offers a comprehensive benefits package and a supportive work environment, making it an excellent opportunity for those passionate about making a difference in case management. If you have strong analytical skills and a desire to drive improvements, this position is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Plan

Paid Time Off (PTO)

Qualifications

• Bachelor's degree in relevant field required.
• 4+ years of experience in case management or social work required.

Responsibilities

• Analyze case management data to identify trends and issues.
• Conduct process improvement to enhance efficiency.
• Provide guidance and training to staff.

Skills

Data Analysis

Critical Thinking

Process Improvement

Analytical Skills

Communication Skills

Interpersonal Skills

Problem-Solving

Education

Bachelor’s Degree in Medical Support

Bachelor’s Degree in Business Administration

Bachelor’s Degree in Social Work

Tools

Case Management Software

Data Analysis Tools

Job description

Akima Global Logistics (AGL) seeks a Senior Case Management Analyst located in the Southeastern United States capable of Data Analysis and Reporting.

Analyze case management data: Identify trends, patterns, and potential issues within case management systems at all levels, Tier I - Tier III.
Prepare case management reports and presentations: Summarize findings and recommendations for company and senior client management and stakeholders.
Evaluate the quality and cost-effectiveness of case management services.

Assess the impact of case management interventions on client outcomes and resource utilization. Using analytical and critical thinking skills to evaluate information, identify areas for improvement, and make recommendations for programs or services, often focusing on budget analysis, cost savings, and performance evaluation.

Responsibilities

• Conduct Process Improvement to identify process improvement opportunities: Streamline workflows, reduce errors, and enhance efficiency.
• Develop and implement solutions: Recommend and implement changes to case management processes based on data analysis.
• Ensure compliance with regulations and policies: Stay current with relevant laws, regulations, and agency policies.
• Provide guidance and training to staff: Support case managers in their work, ensuring they have the necessary tools and knowledge.
• Supervisory/Leadership: Responsible for supervising and mentoring junior analysts/staff between 5-15 members.
• Serve as a point of contact for inquiries: Address questions and concerns from staff, clients, and other stakeholders.
• Assist clients in navigating the system: Provide information and resources to help clients access services and support.
• Advocate for client needs: Work with other professionals to ensure clients receive appropriate care and services.
• Strong analytical and problem-solving skills: Ability to identify issues, analyze data, and develop solutions.
• Excellent communication and interpersonal skills: Ability to communicate effectively with staff, clients, and other stakeholders.
• Knowledge of case management principles and practices: Understanding of the case management process, including assessment, planning, implementation, and evaluation.
• Proficiency in relevant software and systems: case management software, data analysis tools, and other relevant technologies.
• Analyzes business operations requirements.
• Assesses current practices, collects information and analyzes industry trends to determine program objectives. Designs new projects/programs by analyzing clients' requirements.
• Makes recommendations to improve systems.
• Prepares technical reports and summarizes information and trends. Performs work with a high degree of latitude. Handles the most complex issues.
• May act as a lead.

Qualifications

• Must have a bachelor’s degree (BA or BS) in medical support, business administration, management, social work, or related field.
• Must be able to obtain and maintain a federal clearance at a public trust level.
• Must have a minimum of 4+ years’ experience in leading and supporting a team of 5 or more members in case management, social work, or related fields.

Job ID
2025-16677
Work Type
Remote
Pay Range
$110,000.00
Benefits
Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.