Sr. Associate Software Engineer - Enterprise Cloud Services Governance & Enablement

Truist Wealth; Charlotte (NC); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical benefits

401k plan with matching

Vaccation and holidays

Job summary

Truist Wealth seeks a Cloud Engineer to support adoption, governance, and enablement of enterprise cloud services across AWS and Azure. You will work with cloud engineering, architecture, cybersecurity, risk, and application teams to deliver secure, compliant cloud solutions.

Ideal candidates bring ServiceNow expertise, workflow automation, IT service management experience, and the ability to analyze technical challenges, assess risks, and propose scalable improvements.

Qualifications

• Bachelor’s degree and 3 years of experience or equivalent education and software engineering training or work-related experience.
• In-depth knowledge of information systems with the ability to identify, apply, and implement IT best practices.
• Understanding of key business processes and competitive strategies related to the IT function.

Responsibilities

• Designs, develops, tests, and maintains software components addressing defined requirements within an area.
• Implements features using established coding standards and patterns.
• Contributes to reliability, scalability, and performance via high-quality code and peer reviews.
• Collaborates with cross-functional teams to deliver solutions on schedule.
• Troubleshoots and resolves defects and production issues with root-cause analysis.
• Participates in full SDLC from requirements to deployment and support.
• Applies secure coding practices and documentation standards for compliance.
• Leverages frameworks and tools to build and enhance applications.

Skills

Info systems knowledge

IT best practices

Business processes understanding

Security compliance awareness

Analytical thinking

Education

Bachelor’s degree

Tools

ServiceNow

REST APIs

SOAP APIs

Flow Designer

Job description

The position is described below. Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America)

Supports the adoption, governance, and enablement of enterprise cloud services through the administration and enhancement of cloud onboarding, governance, and workflow solutions. Utilizes expertise in cloud technologies, ServiceNow, workflow automation, system integrations, and IT service management processes to improve operational efficiency, streamline cloud adoption, and ensure alignment with enterprise policies, standards, and security requirements. Works independently to analyze technical and operational challenges, evaluate risks, develop scalable solutions, and recommend process improvements while partnering with cloud engineering, architecture, cybersecurity, risk, and application teams to deliver secure, compliant, and reliable cloud services across AWS and Azure environments.

For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

Essential Duties and Responsibilities

1. Designs, develops, tests, and maintains software components and services that address defined business and user requirements within an assigned technical domain.
2. Implements well-scoped features and enhancements using established coding standards, architectural patterns, and development best practices.
3. Contributes to the reliability, scalability, and performance of applications by writing high-quality, maintainable code and participating in peer code reviews.
4. Collaborates with cross-functional technical teams to execute planned technical initiatives and deliver solutions on schedule.
5. Troubleshoots, debugs, and resolves software defects and production issues within area of responsibility, applying root-cause analysis as needed.
6. Participates in the full software development lifecycle, including requirements refinement, design discussions, development, testing, deployment, and support.
7. Applies secure coding practices, testing strategies, and documentation standards to ensure software quality and compliance with team guidelines.
8. Leverages existing frameworks, tools, and technologies to build and enhance applications across relevant technology domains.

Qualifications Required

1. Bachelor’s degree and 3 years of experience or equivalent education and software engineering training or work-related experience.
2. In-depth knowledge of information systems with the ability to identify, apply, and implement IT best practices.
3. Understanding of key business processes and competitive strategies related to the IT function.

Preferred Qualifications

• Experience supporting enterprise cloud governance, enablement, onboarding, or cloud operations functions.
• 3+ years of experience developing and administering ServiceNow solutions, workflows, and integrations supporting technology operations and cloud services.
• Proficiency in ServiceNow development, including JavaScript, Flow Designer, Business Rules, Client Scripts, Script Includes, and platform automation capabilities.
• Experience supporting ServiceNow modules such as Request Management, Service Catalog, CMDB, Knowledge Management, Change Management, and workflow automation.
• Experience with REST/SOAP APIs, Integration Hub, system integrations, and automation of cloud onboarding and governance processes.
• Familiarity with cloud platforms such as AWS and Azure, including cloud services, account provisioning, operational processes, and governance requirements.
• Experience working in Agile and DevOps environments and supporting cross-functional technology initiatives.
• Strong analytical, problem-solving, and process improvement skills with the ability to assess risks, dependencies, and operational impacts.
• Effective communication and stakeholder management skills with experience collaborating across cloud engineering, architecture, cybersecurity, risk, and application teams.
• Certified Application Developer (CAD) certification.
• ServiceNow Certified System Administrator (CSA) certification preferred; additional ServiceNow or cloud certifications (AWS, Azure, ITIL) are a plus.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation

• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
• As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Equal Opportunity and Diversity Statement

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.

Truist is a Drug Free Workplace. EEO is the Law E-Verify IER Right to Work.

About Truist

Truist is a purpose-driven financial services company, formed by the historic merger of equals of BB&T and SunTrust. We serve clients in a number of high-growth markets in the country, offering a wide range of financial services. At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities. Learn more about Truist on truist.com.