Sr. Administrator Leave of Absence

joinaegvision; Irving (TX); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Remote/hybrid work capacity

Job summary

joinaegvision is seeking a Sr. Leave Administrator to support Optometrists with all aspects of leave and time-away programs. You will act as the SME for FMLA, ADA, and state/local leaves, ensuring compliance and compassionate guidance throughout the process.

You will manage a caseload end-to-end, coordinate with a third-party administrator, and stay ahead of regulatory changes to protect both employees and the organization in a fast-paced, remote/hybrid environment.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• Minimum 5+ years of leave of absence administration experience across multiple states.
• Deep knowledge of FMLA, ADA and local leave regulations; ability to interpret policy.
• Proven ability to manage confidential information with discretion.

Responsibilities

• Serve as subject matter expert for all leave programs including FMLA, ADA, and local/state leaves.
• Provide empathetic, white-glove service to employees throughout leave processes.
• Maintain proactive communication via phone, video, email with Optometrists and managers.
• Manage caseload from intake through return to work; ensure timely communication and resolution.
• Coordinate with third-party leave administrator to ensure accurate processing.
• Oversee eligibility determinations, notices, medical certifications, and benefits continuation.
• Identify leave-related risks and support process improvements; handle complex cases.
• Monitor regulatory changes and ensure compliance and data integrity.

Skills

Leave of Absence Administration

FMLA Knowledge

ADA Knowledge

HRIS

MS Office Suite

Communication Skills

Education

Bachelor's degree in related field

Tools

HRIS

Leave Management Systems

Video Conferencing

Job description

The Sr. Leave Administrator is responsible for assisting our Optometrists with the administration of all time away/ leaves of absence programs including mandatory state paid leave and disability programs. You will ensure compliance with federal, state, and local regulations while supporting employees through various types of leave.

• Serve as the subject matter expert for leave of absence programs, including FMLA, ADA-related leave and accommodations, state and local paid leave programs, military leave, parental leave, personal leave, and company-sponsored leave programs.
• Provide People First, white-glove service by delivering empathetic, compassionate, and personalized support to Optometrists throughout the leave and time-away process.
• Maintain consistent and proactive communication with Optometrists through phone, video conferencing, email, and other appropriate communication channels to ensure employees feel informed and supported throughout their leave.
• Independently manage a caseload of leave and accommodation requests from initial intake through return to work, ensuring timely communication, documentation, and resolution.
• Partner with the Company's third-party leave administrator to ensure accurate and timely administration of leave requests while serving as the primary internal resource for employees and managers.
• Coordinate all aspects of the leave process, including eligibility determinations, required notices, medical certifications, leave extensions, benefit continuation, return-to-work planning, and case closure.
• Proactively identifies leave-related risks, collaborates with leadership on process improvements and supports complex cases.
• Monitor changes to federal, state, and local leave of absence regulations and proactively support new and upcoming regulations and maintain accurate leave tracking, reporting, case documentation, and audits to ensure compliance and data integrity.

• Perform additional duties, reporting, audits, and projects assigned.

• Bachelor's degree in related field or applicable experience
• 5+ years SME in leave of absence/ multi-state paid leave administration with working knowledge of FMLA, ADA, state and federal leave requirements, and company leave policies.
• Mergers and acquisitions experience a plus
• Proficient with Microsoft Office Suite, HRIS, leave-management systems, and virtual communication platforms.
• Excellent communication, presentation, organization, time management, problem solving, and follow-up skills
• Ability and flexibility to work in a fast-paced environment and to handle confidential and sensitive information with discretion.
• Must have accountability and self-motivation for projects in a remote/hybrid capacity.