Sr. Administrator Leave of Absence

AEG Vision; Dallas (TX); Hybrid; USD 85,000 - 120,000; Full time

Job summary

AEG Vision is seeking a Sr. Leave Administrator to support Optometrists with time away and leave programs, including FMLA, ADA, and state/local paid leaves.

You will manage a caseload from intake to return-to-work, coordinating with third-party leave administrators and ensuring compliant documentation and communication throughout the process.

The role requires strong communication, discretion, and experience with multi-state leave policies, in a remote/hybrid capacity.

Qualifications

• Bachelor's degree in related field or applicable experience.
• 5+ years SME in leave of absence/multi-state paid leave administration with working knowledge of FMLA, ADA, state and federal leave requirements, and company leave policies.
• Mergers and acquisitions experience a plus.
• Proficient with Microsoft Office Suite, HRIS, leave-management systems, and virtual communication platforms.

Responsibilities

• Serve as subject matter expert for leave programs including FMLA, ADA-related leave, state and local paid leave, military, parental, and company-sponsored leaves.
• Provide high-touch, empathetic service to Optometrists throughout the leave process.
• Maintain proactive communication with Optometrists to keep them informed and supported.
• Independently manage a caseload of leave and accommodation requests from intake to return to work.
• Partner with third-party leave administrator to ensure accurate administration and act as internal resource for employees and managers.
• Coordinate eligibility determinations, notices, medical certifications, extensions, benefit continuation, return-to-work planning, and case closure.
• Identify leave-related risks and support process improvements and complex cases.
• Monitor regulatory changes and maintain accurate leave tracking, reporting, and audits.
• Perform additional duties, reporting, audits, and projects as assigned.

Skills

FMLA knowledge

ADA knowledge

Leave management

Multistate leave

Communication

Discretion

Remote/hybrid capacity

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

HRIS

Leave-management systems

Virtual communication platforms

Job description

The Sr. Leave Administrator is responsible for assisting our Optometrists with the administration of all time away/ leaves of absence programs including mandatory state paid leave and disability programs. You will ensure compliance with federal, state, and local regulations while supporting employees through various types of leave.

• Serve as the subject matter expert for leave of absence programs, including FMLA, ADA-related leave and accommodations, state and local paid leave programs, military leave, parental leave, personal leave, and company-sponsored leave programs.
• Provide People First, white-glove service by delivering empathetic, compassionate, and personalized support to Optometrists throughout the leave and time-away process.
• Maintain consistent and proactive communication with Optometrists through phone, video conferencing, email, and other appropriate communication channels to ensure employees feel informed and supported throughout their leave.
• Independently manage a caseload of leave and accommodation requests from initial intake through return to work, ensuring timely communication, documentation, and resolution.
• Partner with the Company’s third-party leave administrator to ensure accurate and timely administration of leave requests while serving as the primary internal resource for employees and managers.
• Coordinate all aspects of the leave process, including eligibility determinations, required notices, medical certifications, leave extensions, benefit continuation, return-to-work planning, and case closure.
• Proactively identifies leave-related risks, collaborates with leadership on process improvements and supports complex cases.
• Monitor changes to federal, state, and local leave of absence regulations and proactively support new and upcoming regulations and maintain accurate leave tracking, reporting, case documentation, and audits to ensure compliance and data integrity.
• Perform additional duties, reporting, audits, and projects assigned.

Requirements

• Bachelor's degree in related field or applicable experience
• 5+ years SME in leave of absence/ multi-state paid leave administration with working knowledge of FMLA, ADA, state and federal leave requirements, and company leave policies.
• Mergers and acquisitions experience a plus
• Proficient with Microsoft Office Suite, HRIS, leave-management systems, and virtual communication platforms.
• Excellent communication, presentation, organization, time management, problem solving, and follow-up skills
• Ability and flexibility to work in a fast-paced environment and to handle confidential and sensitive information with discretion.
• Must have accountability and self-motivation for projects in a remote/hybrid capacity.